Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
596 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
TDM bus itself.  If TDM bus maintenance tests find no problems with the bus, then it is 
either the port board or the EAA.  It may be simpler to replace the port board than to request 
a PNC interchange.  However, if it is not clear which port board may be at fault or 
maintenance is being performed remotely, verify that the EAA is not at fault by executing a 
PNC interchange.  If the interchange solves the problem, then the EAA is faulty.  If the 
problem persists after the interchange, but TDM bus maintenance finds no problem, then 
the port board is faulty.
Error Log Entries
Whenever a PNC interchange takes place, an error is logged against PNC-DUP with a code 
that conveys information about the cause of the interchange and which PNC became active.  
There are no alarms associated with PNC-DUP errors, but there should be an alarm against the 
PNC component that caused the interchange.  There are no PNC-DUP test sequences, but 
status pnc provides information regarding the status of the PNCs.  The information in 
on page 597 can help to identify which areas of 
the Alarm Log to investigate to find the source of the problem.
Table 193: Error Code descriptions and Aux Data correlations 
Error 
Code
Description
Aux Data
1
1. The Aux Data indicates which PNC became active after the PNC interchange: “0” denotes PNC-A; “1” 
denotes PNC-B.
00000
Error in generating error code
None
1cxpp
Spontaneous Interchange in response to a constraint for A-PNC
Active PNC
2cxpp
Spontaneous Interchange in response to a constraint for B-PNC
Active PNC
51000
Spontaneous Interchange at expiration of SOH validation timer
Active PNC
52000
Spontaneous Interchange upon PNC UNLOCK
Active PNC
53000
Spontaneous Interchange at completion of Global Refresh
Active PNC
60801
PNC Demand Interchange
Active PNC
60800
PNC Demand Interchange with override
Active PNC