Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
622 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
g. Error Type 769, 770: the ATM switch is requesting too many LAPD retransmissions 
(off-board ATM cell corruption errors).
1. Check the connections between the fiber cable, the ATM-TRK circuit pack, and the ATM 
switch.
2. See 
on page 1790 for test and corrective procedures.
3. Determine what type of fiber is installed between the ATM-TRK circuit pack and the ATM 
switch.
4. Perform ATM loopback tests on the near-end ATM-TRK circuit pack and on the far-end 
circuit pack or ATM switch.
5. Check capacity and peak bandwidth consumption for the ATM span.
Error 
Type
Aux
Data
Description
769
35
Excessive LAPD retransmission requests
770
25
Uncorrectable ATM cell headers – threshold
If Then
There is multimode fiber
Check the length of the fiber.  If the cable is 
longer than 2 km, it may be causing errors.
There is single-mode fiber or the length of 
the multimode fiber is less than 2 km
The source of the errors can lie in the ATM 
facility, the ATM-TRK circuit pack, or the far-end 
circuit pack.
If Then
The ATM-TRK circuit pack fails the 
loopback test.
The problem is in the ATM-TRK circuit pack.  
Replace the circuit pack.
The far-end circuit pack or ATM switch 
fails the loopback test.
The problem is in the far-end circuit pack or ATM 
switch.  Consult the circuit-pack or ATM switch 
documentation for advice.
The equipment at each end of the ATM 
span passes the loopback test
The problem is somewhere in the ATM span.  Lack 
of bandwidth can be forcing an intermediate ATM 
switch to drop cells.
If Then
The capacity of the span is inadequate, or 
bandwidth consumption is too high.
Reduce traffic on the system to ensure that it is 
using no more that its subscribed bandwidth.