Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
630 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
v. Error Type 3999: circuit pack sent a large number of control channel messages to the 
switch within a short period of time.
System Technician-Demanded Tests:
Descriptions and error codes
Investigate problems in the order presented.  When you clear one of the error codes associated 
with a given test, you may clear errors generated by other tests in the testing sequence.
If
Then
Error Type 1538 is also present
Circuit pack is taken out of service.
Error Type 1538 is absent
Circuit pack is not taken out of service, but has 
generated 50% of the messages necessary to 
be considered hyperactive.
This can be normal during heavy traffic.
If the error is logged during light traffic, it 
can indicate a problem with the circuit 
pack or the equipment attached to it.
Table 210: System Technician-Demanded Tests: ATM-TRK 
Order of Investigation
Short 
Test 
Sequence
Long Test 
Sequence
Reset 
Board 
Sequence
D/
ND
1
1. D = Destructive, ND = Nondestructive
ATM Board Time Of Day Update (#1261)
X
ND
Connection Audit test (#50)
X
ND
Control Channel Loop test (#52)
X
ND
Packet Interface Loop Around test 
(#598)
X
X
ND
ATM DSP test (#1293) 
X
X
ND
ATM Board Framer Looparound (#1260)
X
D
ATM Board Error Query test (#1259)
X
X
ND
ATM Cross Talk test (#1298)
X
ND
ATM Board Reset (#1256)
X
D