Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
702 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
2
FAIL
For the TN556 or TN2208, received a status of Level 1 Pending 
Activation-Endpoint Active which indicates a problem with the BRI endpoint 
or ASAI or Avaya adjunct, the wiring to the endpoint or adjunct, or the 
ISDN-BRI port.
For the TN2198, received a status of Level 1 Pending Activation.  U 
interface up S/T interface down, which indicates a problem with the NT1 or 
the wiring between the NT1 and the BRI endpoint (S/T interface).
1. As necessary, check and repair the wiring between the circuit pack and 
the endpoint or adjunct.  Execute test port location, and review 
the results of the Level 1 Status Inquiry test to verify the repair.  If this 
test is still failing, proceed to step 2.
2. For BRI endpoints, try replacing the BRI endpoint(s) connected to the 
port.  For ASAI or Avaya adjuncts, follow the recommended repair 
procedures of the manufacturer for link communication problems.  For 
the NT1, follow the recommended repair procedures of the 
manufacturer.  Then execute test port location, and review the 
results of the Level 1 Status Inquiry test to verify repair.  If this test is 
still failing, proceed to step 3.
3. Escalate the problem to the next tier.
3
FAIL
Received a status of Level 1 Deactivated; the port is out-of-service.
1. Enter status bri-port location to verify that the service state of 
the port is out-of-service.  If the service state of the port is not 
out-of-service, escalate the problem to the next tier.  Otherwise, 
proceed to step 2.
2. If the port has been placed out-of-service via busyout port 
location, try releasing the port by executing the release port 
location
.  Then enter test port long location, and review the 
results of Level 1 Status Inquiry test.  If this test is still failing, proceed 
to step 3.
3. After executing test port long location, review the results of 
every test.  Follow the repair procedures for any tests that fail.  Verify 
repair of the problem by executing test port location and by 
determining that the Level 1 Status test passes.  If the test continues to 
fail for this reason, proceed to step 4.
4. Escalate the problem to the next tier.
Table 235: Test #621 Level 1 Status Inquiry  (continued)
Error 
Code
Test 
Result
Description / Recommendation
 3 of 4