Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
738 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
 
Table 250: Test 115 Customer provided alarming device 
Error 
Code
Test 
Result
Description / Recommendations
1000
ABRT
This is an internal system error.
1. Repeat the command at one-minute intervals 1 to 3 times.
2000
ABRT
The response to a query was not received in the time allowed. 
1. Repeat the command at one-minute intervals 1 to 3 times.
PASS
(When the command returns a PASS result, the relay contact remains closed 
for one minute after the command is executed. )
The software successfully sent the request to the TN2312BP IPSI circuit 
pack to turn on the CPAD. You must inspect the CPAD to verify that it is 
operating. 
1. If the CPAD is operating, but a customer complains that the CPAD did 
not indicate an actual system alarm:
a. Enter display system-parameters maintenance to check 
the administered alarm-activation level
b. Compare administered alarm level with the customer’s 
specifications. If the administered alarm level does not match the 
customer’s specifications, change the alarm level using the change 
system-parameters maintenance
 screen.
2. If Test 115 passes, but the CPAD is not being activated, check the 
CPAD connection to the TN2312BP IPSI circuit pack. 
3. If the CPAD can be activated but not deactivated, enter status 
cabinet or status health to verify that emergency transfer is not 
activated in the affected media gateway. Note that you can force 
emergency transfer to manual OFF using set 
emergency-transfer cabinet
.
4. If Emergency Transfer is OFF and the CPAD still cannot be 
deactivated:
a. Enter display system-parameters maintenance to check 
the administered CPAD alarm levels.
b. Enter display alarms to compare CPAD levels against those 
currently in the system.