Avaya 03-300430 User Manual

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Server Alarms
82 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
3
MIN
“service inet could not be restarted” — The Linux internet server daemon is 
down. Networking services will not work.
1. Enter /sbin/service inet restart to restart the inet daemon.
2. If the daemon restarts, manually clear the alarm, either from the:
- Web interface, by selecting Alarms and Notification, the appropriate 
alarm, and Clear
- Linux command line, by entering almclear -n #id
If notescalate this problem for explicit guidance with steps 2
.
a. Enter grep svc_mon /var/log/messages to investigate why the 
daemon failed.
b. If this problem affects call processing, continue with the following 
steps now.
If not, continue only at the customer’s convenience – since the 
following commands cause a brief service outage.
The following commands cause a brief service outage.
c. If the grep command’s output does not help:
S8700 | 8710
: enter server to verify that the suspected server is the 
standby. If necessary and at the customer’s convenience, enter 
server -if to force a server interchange.
S8500
: Proceed to Step 
If necessary and at the customer’s convenience, enter server -if to 
force a server interchange.
d.
S8700 | 8710
: Reboot the standby server, either from the:
Web interface, by selecting Shutdown This Server
Linux command line, entering /sbin/shutdown -r now
e.
S8500
: Reboot the server, either from the:
Web interface, by selecting Shutdown This Server
Linux command line, entering /sbin/shutdown -r now
3. If rebooting the standby does not help or if the problem recurs, escalate 
the problem to the next higher tier.
Table 23: SVC_MON Alarms in Media Server  (continued)
Event
ID
Alarm
Level
Alarm Text, Cause/Description, Recommendation
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