Avaya 03-300430 User Manual
Communication Manager Maintenance-Object Repair Procedures
842 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
System Technician-Demanded Tests: Descriptions and Error
Codes
Codes
Investigate tests in the order presented. By clearing error codes associated with NPE Crosstalk
test (#6), you may clear errors generated from other tests in the testing sequence.
test (#6), you may clear errors generated from other tests in the testing sequence.
3329
57408
Trunk error. No Tip ground detected on outgoing call. This error occurs
when an attempt is made to seize a ground-start CO trunk for an outgoing
call and Tip ground is not detected or the caller hangs up before Tip ground
is detected.
when an attempt is made to seize a ground-start CO trunk for an outgoing
call and Tip ground is not detected or the caller hangs up before Tip ground
is detected.
1. Busyout the affected port, and run a long test. Observe the test results.
If any tests fail, refer to the description of the tests and the associated
error codes. Release the port.
error codes. Release the port.
2. If users continue to report troubles, check for other errors and make test
calls to determine whether the problem should be referred to the CO.
Busyout the affected port, and run a long test. If Dial Tone Test #0
passes, ignore this error. Release the port.
Busyout the affected port, and run a long test. If Dial Tone Test #0
passes, ignore this error. Release the port.
3585
57424
No loop current on outgoing call. This error occurs on attempt to seize a loop
or ground-start trunk for an outgoing call. An error occurs if loop current is
not detected or the caller hangs up before it is detected. Busyout the
affected port, and run a long test. If CO Demand Diagnostic Test #3 passes
and this error keeps occurring, refer problems to CO. Release the port.
Table 287: CO Trunk Errors with No Tests (continued)
Error
Type
Type
Aux
Data
Data
Error Description and Repair Action
3 of 3
Order of Investigation
Short Test
Sequence
Sequence
Long Test
Sequence
Sequence
D/ND
1
NPE Crosstalk test (#6)
S8300
/
G700
aborts with Error Code 1412
X
ND
Dial Tone test (#0)
X
ND
CO Demand Diagnostic test (#3)
X
X
ND
Looparound and Conference test (#33)
S8300
/
G700
aborts with Error Code 1412
X
ND
1 of 2