Avaya 03-300430 User Manual

FAIL

Trunk was seized, but dial tone could not be detected.

1. Test every administered outgoing port on the board.  Failure of 1 port 

indicates a problem toward the CO.

2. If every port fails, see note below.

3. Check for errors on the TONE-BD or TONE-PT.  Clear any errors 

found, and repeat the test.

4. If the error has still not cleared, refer the problem to the CO.

5. If no service problems exist on the port, continue to use the port until 

the circuit pack or media module can be replaced (as a last resort).  
Perform a trunk test call to see if the trunk is operable.

Note:

If the dial tone test fails for every port on a circuit pack or 
media module, a -5 Volt power problem is indicated.  To 
investigate problems with a power unit, see

on page 770 or 

on page 1951.

2002

FAIL

Seizure portion of test failed due to hardware problem.  Fault is usually 
caused by a disconnected trunk.

1. If the CO Demand Diagnostic test (#3) also failed, display the 

Hardware Error Log.  If the CO Demand Diagnostic test failed because 
it could not detect ground (indicated by Error Type 1281 in the 
Hardware Error Log) AND Error Type 3329 or 3585 appears in the 
Hardware Error Log (with the same last occurred time as Error Type 
1281 and 1537), replace the circuit pack or media module.

2. Check trunk wiring to ensure good connection; repeat test if wiring 

correction made.

3. Locate another identical CO trunk and swap its wiring with the one 

under test.  Repeat test on both trunks, and determine whether 
problem follows trunk or remains at original port.  If problem follows 
trunk, refer problem to CO.  If problem remains at the port, replace the 
circuit pack or media module and repeat the test.

1009

PASS

Detected tone was not pure dial tone.  No action required.

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