Avaya 03-300430 User Manual

This is a series of tests that are classified as audits. The media server sends messages to the 
softphone application or IP phone to perform the following tests. These audits run only if the 
station is in-service.

●

Switchhook Inquiry test updates the media server’s records according to the softphone 
switch-hook state.

●

Ringer Update test updates the softphone’s ringer state according to the media server’s 
records.

●

ID Request queries the station for its status. The terminal returns its configuration 
information and health information. The information is checked, and a PASS/ABORT result 
is provided. If the result is ABORT, an error is logged in the hardware error log (IP terminal 
only)

.

1

ABRT

Switchhook audit timed out.

2

ABRT

ID request fails, health bit returned from voice terminal is bad (IP Terminal 
only).

1. Make sure voice terminal is connected, and repeat test.

2. If test fails, replace the voice terminal, and repeat test.

4

ABRT

Internal system error

1. Resolve any outstanding circuit pack maintenance problems.

2. Retry the command at 1-minute intervals up to 5 times.

5

ABRT

Ringer update aborted due to station being in ready-for-service or 

out-of-service state.

6

ABRT

This port could have been busied out by system technician.

1. Look in the Error Log for Error Type 18 (port busied out) for this port. If 

this error is present, then release the port via release station 
extension.

2. Make sure that the terminal is connected.

3. Retry the command at 1-minute intervals up to 5 times.

1000

ABRT

System resources required for this test are not available.

 1 of 2