Bosch nbn-932 User Manual

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Troubleshooting | en
35
Bosch Security Systems
Installation Manual
AM18-Q0614 | v1.0 | 2012.03
9.2
Resolving problems
The following table is intended to help identify the causes of 
malfunctions and correct them where possible.
Malfunction
Possible causes
Solution
No image 
transmission to 
remote location.
Defective camera.
Connect a local monitor 
to the camera and check 
the camera function.
Faulty cable connections. Check all cables, plugs, 
contacts and 
connections.
Incorrect encoder stream 
property set for 
connection to hardware 
decoder.
Select the H.264 MP SD 
option on the Encoder 
Streams configuration 
page.
No connection 
established, no 
image transmission.
The unit's configuration.
Check all configuration 
parameters.
Faulty installation.
Check all cables, plugs, 
contacts and 
connections.
Wrong IP address.
Check the IP addresses 
(terminal program).
Faulty data transmission 
within the LAN.
Check the data 
transmission with ping.
The maximum number of 
connections has been 
reached.
Wait until there is a free 
connection and call the 
transmitter again.