Petsafe PPA11-10711 User Manual

Yellow light is fl ashing

• Obstruction to the flap has been detected. 
• Press the MODE-RESET button to cause the SmartDoor

™

 to attempt 

to lock the flap. Clear any obstructions that keep the flap from 

locking. When the flap successfully locks, normal operation is resumed. 

• If your large SmartDoor

™

 does not close properly, you can purchase 

an additional magnet kit to help center flap due to constant wind 

or a variance between indoor and outdoor pressure. Please call the 

Customer Care Center for further assistance.

Red light remains 

illuminated (internal 

failure has occurred)

• Remove batteries and replace them with a fresh set of batteries. If 

that does not reset the red light, please call Customer Care Center at 

1-800-732-2677 for additional help.

Red light is fl ashing

• Low battery indicator, replace batteries.

Red, green and yellow 

lights are fl ashing

• Sensitivity set mode has been activated. It will automatically 

de-activate in thirty minutes, or can be immediately de-activated by 

pressing the MODE-RESET button once.

The SmartDoor

™

 can be cleared of all additional programmed SmartKey

™

 EXCEPT the one included 

from the factory. To do this, fi rst take out batteries from battery compartment. Then, as you place 

batteries back into the battery compartment, hold down the LEARN button. When LEARN button 

is held and the last battery is in place, the red and green lights will illuminate three times. Now, 

all SmartKeys

™

 programmed to the SmartDoor

™

 have been cleared except the one SmartKey

™

 

included with your SmartDoor

™

. 

 

The SmartDoor

™

 can be cleared of all programmed SmartKeys

™

, even the one included from the 

factory. To do this, fi rst remove batteries from battery compartment. Then, as you place batter-

ies back into the battery compartment, hold down the MODE-RESET button. When MODE-RESET 

button is held and the last battery is in place, the red and yellow lights will illuminate three times. 

Now all SmartKeys

™

 have been cleared.

______________________________________________________________________________

To purchase replacement parts for your PetSafe

®

 SmartDoor

™

, contact the Customer Care Center 

at 1-800-732-2677 or visit our website at www.petsafe.net to locate a retailer near you.

Canada: 1-800-732-2677

United Kingdom: 0800 046 1414

Europe: 00 800 18 18 20 20

Australia: 1800 786 608

New Zealand: 0800 543 054

SmartKey

™

PAC11-11405

PetSafe

®

 RFA-67 Battery

RFA-67

Small Replacement Flap

CPA11-11580/MPA00-12830

Large Replacement Flap

CPA11-11579/MPA00-12829

Small SmartDoor

™ 

Hardware Kit 

CPA00-11617/MPA00-12814 

Large SmartDoor

™ 

Hardware Kit

CPA00-11618/MPA00-12815

Small Wall Conversion Kit

MPA11-12019

Large Wall Conversion Kit

MPA11-12020

Large Extension Tunnel

CPA00-12021/MPA00-12820

Small Wall Conversion – Hardware Replacement Kit CPA00-12054/MPA00-12821
Large Wall Conversion – Hardware Replacement Kit CPA00-12055/MPA00-12822