Rinnai ES38 User Manual

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12 
Rinnai Corporation ES38 Manual 
 
  Fault 
Codes 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
If there is a malfunction the appliance may shut down 
as a safety precaution and display a fault code to 
assist in diagnosing the problem.  The fault code will 
flash in the display on the control panel.  When making 
a service call, this code will assist with diagnosing the 
fault.  
You may be able to clear the fault code by turning the 
heater off and then on again.  If the fault code remains 
or returns on the next operation, contact Rinnai or your 
nearest service agent and arrange for a service call. 
[1]  Remove any obstructions.  The flue needs to be kept clear to expel exhaust gases.  If the appliance fails to 
operate contact a qualified service agency. 
[2]  If the fusible link needs replacement, it must be done by a qualified service agency.  In addition, the cause of 
the overheat needs to be determined.  The fusible link is a one use safety device that breaks to shut off the 
appliance. 
CODE DISPLAYED 
FAULT 
REMEDY 
11 Ignition 
Failure 
Check that gas is turned ON.   
Check that the vent termination is not 
blocked. 
Refer to the Restart Function explanation.  
Service call if repeated. 
14 Overheat 
Clean filter.   
Service call if repeated. [1] 
16 Room 
Overheat 
Lower room temperature to less than 104°F 
(40°C). 
31 
Room Temperature Sensor 
Faulty 
Service call. 
32 
33 
Overheat Temperature Sensor 
Faulty 
Service call. 
34 
49 Sensor 
Breakdown  Service 
call. 
53 Sparker 
Failure Service 
call. 
61 
Combustion Fan Failure 
Service call. 
70 
Faulty ON/OFF Switch 
Service call. 
71 Faulty 
Solenoids  Service 
call. 
72 
Faulty Flame Rod 
Service call. 
73 
Communication Error 
Turn heater OFF, then ON again. 
99 Flue 
Block 
Check around the flue terminal for blockage. 
[2]