Sterling 350-2100 CFM User Manual

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350-2100 cfm Dryers 
Chapter 8: Appendix 
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Chapter 8:  Appendix 
8-1  Returned Material Policy 
 
 
     Credit Returns 
Prior to the return of any material, authorization must be given by the manufacturer.  A RMS number 
will be assigned for the equipment to be returned. 
Reason for requesting the return must be given. 
All returned material purchased from the manufacturer is subject to a 15% ($75.00 minimum) 
restocking charge. 
All returns are to be shipped prepaid. 
The invoice number and date or purchase order number and date must be supplied. 
No credit will be issued for material that is not within the manufacturer’s warranty period and/or in new 
and unused condition, suitable for resale. 
Warranty Returns 
Prior to the return of any material, authorization must be given by the manufacturer.  A RMS number 
will be assigned for the equipment to be returned. 
Reason for requesting the return must be given. 
All returns are to be shipped prepaid. 
The invoice number and date or purchase order number and date must be supplied. 
After inspecting the material, a replacement or credit will be given, at the manufacturer’s discretion, if 
the item is found to be defective in materials or workmanship.  Purchased components are covered 
under their specific warranty terms.