Genie 4064H User Manual

•   Be sure all door fasteners are tight.

•   Be sure garage door is in good repair, properly lubricated and balanced.

•   Be sure opener is in good repair.

•   Check operating condition of door.  See pages 18.  Door may need professional repair/

adjustment.

•   Is this opener installed on a one piece door?  Normal speed for one piece door is 

lowest speed setting.

•   If carriage travel is less than 6 feet, opener configures programming for a one piece 

door.

•   Check door speed.  See page 22.

©2010     The Genie Company 

12/2010

25

OFF

OFF

Normal operation

None required

No response from unit

Check power supply
Contact a trained door system 
technician

ON/RED/

STEADY

ON/RED/

STEADY

Limits NOT set properly

Reprogram Limits, see pages 6-7

ON/RED/

FLASHING

ON/RED/

FLASHING

Program error

Unplug unit, wait 5 seconds, plug in

Component failure

Contact a trained door system 
technician

ON/BLUE/

FLASHING

OFF

Remote NOT programmed

Program remote, see page 9

ON/PURPLE/

FLASHING

OFF

IntelliCode® 1 remote NOT 
programmed

Program remote using IntelliCode® 
2 remote, see page 9, then program 
IntelliCode® 1 remote using 
instructions on page 10

ON/RED/

FLASHING

OFF

Safe-T-Beam® physical 
obstruction

Remove obstruction, recheck unit

Safe-T-Beam® signal 
interference

Check alignment of Safe-T-Beam® pair 
and nearest other Safe-T-Beam® pair

OFF

ON/RED/

FLASHING

Door contact in up or down 
travel

Remove obstruction

Door component failure 
detected

Check door spring, track, rollers, hinges 
and fixtures

OFF

ON/RED/

STEADY

Thermal cutout

DO NOT unplug unit  
Wait until LED clears before operating