Genie 1000 User Manual
Opener does NOT run
from wall console.
from wall console.
s
– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.
– If not, check fuse or circuit breaker.
– If not, check fuse or circuit breaker.
s
– Check connections at powerhead terminals and at wall console.
– Limits must be set with door arm connected to door.
– Limits must be set with door arm connected to door.
s
s
Opener runs, but door
does NOT move.
does NOT move.
s
o
t
r
e
f
e
R
.
9
e
g
a
p
e
e
S
.
t
e
ll
u
b
t
l
e
b
r
o
n
i
a
h
c
o
t
d
e
g
a
g
n
e
s
i
e
g
a
i
r
r
a
c
e
r
u
s
e
k
a
M
Installation poster or download poster from WWW.GENIECOMPANY.COM.
Installation poster or download poster from WWW.GENIECOMPANY.COM.
s
.
y
e
ll
u
p
s
t
i
F
F
O
r
o
n
e
k
o
r
b
t
o
n
s
i
t
l
e
b
/
n
i
a
h
c
e
r
u
s
e
k
a
m
o
t
k
c
e
h
C
s
.
0
1
e
g
a
p
e
e
S
.
T
N
E
M
T
S
U
J
D
A
E
C
R
O
F
k
c
e
h
C
Opener works from
wall console, but NOT
from remote.
wall console, but NOT
from remote.
s
Remote has less than
25 feet operating
range or no operation.
25 feet operating
range or no operation.
s
s
s
s
s
Door starts down,
then STOPS and goes
back up.
then STOPS and goes
back up.
OR
Safe-T-Beam® System
malfunction.
malfunction.
s
poster from WWW.GENIECOMPANY.COM.
s
s
s
s
s If an operational problem exists, and opener will not close. The opener can be forced to
close as follows; Press and hold the wall console button until door is completely closed.
s
s
Door starts down,
then STOPS before it
is closed.
OR
Door will only open.
then STOPS before it
is closed.
OR
Door will only open.
s
s
s
s
s
Door starts up, but
STOPS before it is
completely open.
STOPS before it is
completely open.
s
s
s
s
contact The Genie Company at 1-800-35-GENIE.
Door will only run
closed.
closed.
s
s
s
s
s
contact The Genie Company at 1-800-35-GENIE.
Door opener starts for
no reason.
no reason.
s
s
new remotes. S
TROUBLESHOOTING GUIDE -
FOR HELP—1-800-35-GENIE OR WWW.GENIECOMPANY.COM
OPERATION
Noisy operation.
s
s
s
Door opener runs
slow.
slow.
s
.
t
n
e
m
t
s
u
j
d
a
/
r
i
a
p
e
r
l
a
n
o
i
s
s
e
f
o
r
p
d
e
e
n
y
a
m
r
o
o
D
.
8
e
g
a
p
e
e
S
.r
o
o
d
f
o
n
o
i
t
i
d
n
o
c
g
n
i
t
a
r
e
p
o
k
c
e
h
C
s
s
s
ee page 7.
12
©2011 The Genie Company
9/2011
WHAT TO DO
PROBLEM