Polycom Cisco In-Line Power Cable 2200-11014-002 User Manual

Product codes
2200-11014-002
Page of 30
15
Multiple Call Appearances
Each line on the phone can be configured to 
have one or more call appearances.  More than 
one call appearance is useful if there is an 
active call and an incoming call arrives on the 
same line.  In the example shown, there is in 
an outbound call with Bob Smith.  The second 
figure shows an incoming call from Jim 
Green.  To answer this incoming call, put the 
original call on Hold or press the 
 key 
to access the new call.  Soft key labels will be 
updated on the display with these options:
1. 
Answer this incoming call.
2. 
Reject the second incoming call.
3. 
Forwrd the incoming call to another 
extension.
Answering the incoming call places the origi-
nal on Hold and refreshes the soft key labels 
as indicated (last figure).
If more than one call appearance is in use, 
one will appear on the display and the total 
number will be indicated by a counter at the 
top right corner of the display.  For example, 
“2/3” indicates that the call on the display is 
the second one out of a total of three.
A user can also place another outbound call on 
the same first line.  Press 
Hold during the first 
call and press 
NewCall to obtain dial tone for a 
second call.
Shared Lines
*
Shared lines are an optional 
feature configured on the 
server and may not be sup-
ported on your particular 
system.  Contact your system 
administrator to find out.
The phone supports shared lines
*
.  If two 
phones share a line, an incoming call to that 
number will cause both phones to ring.  The 
call can be answered on either phone but 
not both. 
The shared line icon changes to a moving 
icon when the line is in use remotely. 
Calls on shared lines can be transferred, put 
on hold, or added to a conference.