Trend Micro Damage Cleanup Services DC00034769 Leaflet

Product codes
DC00034769
Page of 2
AUTOMATIC CLEAN UP OF 
SPYWARE ENTERPRISE-WIDE.
OfficeScan blocks and cleans spyware and other
malware on servers, desktops, and remote
laptops using Damage Cleanup Services.
Damage Cleanup Services cleans spyware
and other malware from any desktop or
server on the network, whether local or remote, 
regardless of what kind of antivirus is installed.
Trend Micro Control Manager provides centralised,
enterprise-wide reporting and management.
> >   M A N A G E M E N T / S E RV I C E S
Problem
Malicious code continues to evolve and challenge enterprise security with viruses, worms,
Trojans, malware remnants, and spyware. The fastest growing of these threats is spyware
which threatens enterprises with decreased end-user productivity and loss of private
information. Cleaning up malware remnants and spyware from machines is costly because
they root deeply into a system's memory and registries undetected by antivirus scanners.
After manual clean-up operations, re-infection occurs because it is easy to miss a remote
client and risky to count on end users to manage their desktop security. Administrators need
automated tools that detect and clean spyware and other malware on every machine. 
Solution
Trend Micro™ Damage Cleanup Services removes spyware and other malware from clients
and servers and repairs system registries and memory to decrease the administrative labor,
recovery time, and costs of outbreaks. To ease management, Damage Cleanup Services
does not require software installation on desktops. Furthermore, it removes multiple types of
threats—viruses, worms, Trojans, remnants, and spyware—with a single application.
Automatic client clean up is initiated at the gateway* when a client infected with spyware
attempts to “phone home.”  A key component of Trend Micro™ Enterprise Protection
Strategy, Damage Cleanup Services is supported by Trend Micro Control Manager™ to
enable agent-less clean up of spyware and other malware, whether or not any antivirus is
present.  A client-based OfficeScan agent integrates with the client version of Damage
Cleanup Services to automate clean up during regularly scheduled scans (i.e. upon network
access). Detailed reports allow administrators to assess damage and pinpoint infected local
or remote clients for comprehensive clean up.
* Available June 2005
K E Y B E N E F I T S
Automatically removes spyware
and 
other malware from local and remote 
clients—whether or not they have an 
antivirus program installed
Repairs system modifications
and 
eliminates malware remnants and spyware 
files that can't be detected by traditional AV 
scanners
Gateway security
triggers automatic clean 
up of spyware on clients when resident 
spyware attempts to phone home
Identifies infected clients
by specific IP
address and machine name with detailed 
reporting to support comprehensive clean up
According to Gartner, more than 25     
percent of help-desk time today is     
spent dealing with spyware.
--Gartner Dataquest, November 2004 
Trend Micro™ Damage Cleanup Services 
Automatic, enterprise-wide clean up of viruses, Trojans, malware remnants, and spyware
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Remote Office
Damage Cleanup
Services
Internet
InterScan
Web Security
Suite
OfficeScan
Firewall
Desktop
PC’s
OfficeScan
Any or No Antivirus
(McAfee, Symantec)
Trend Micro
Control
Manager
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VPN