Panasonic SC-THB880 User Manual
26
RQT9903
Reference
Troubleshooting
Before requesting service, make the following checks.
If you are in doubt about some of the check points, or
if the solutions indicated in the following guide do not
solve the problem, refer to “Customer Services
Directory (United States)” on page 32 if you reside in
the U.S.A. or refer to “Limited Warranty (ONLY FOR
CANADA)” on page 33 if you reside in Canada.
If you are in doubt about some of the check points, or
if the solutions indicated in the following guide do not
solve the problem, refer to “Customer Services
Directory (United States)” on page 32 if you reside in
the U.S.A. or refer to “Limited Warranty (ONLY FOR
CANADA)” on page 33 if you reside in Canada.
No power.
≥ Unplug the AC power supply cord for 10 sec
≥ Unplug the AC power supply cord for 10 sec
before plug in again.
≥ After turning the main unit on, if the main unit
immediately turns off, unplug the AC power
supply cord and consult your dealer.
supply cord and consult your dealer.
≥ If the main unit does not turn on by turning on TV
(HDAVI control), manually turn on the main unit.
If the problem persists, refer to “HDMI” in
“Troubleshooting”.
If the problem persists, refer to “HDMI” in
“Troubleshooting”.
The remote control does not work properly.
≥ The battery is dead. Replace the battery with a
≥ The battery is dead. Replace the battery with a
new one. (> p. 8)
≥ It is possible that the insulation sheet has not been
removed. Remove the insulation sheet. (> p. 8)
≥ It may be necessary to set the code of the
remote control again after changing the battery
of the remote control. (> p. 20)
of the remote control. (> p. 20)
≥ Use the remote control within the correct
operation range. (> p. 8)
The main unit is automatically switched to
standby mode.
“AUTO POWER DOWN” function is on.
The main unit will automatically switch to standby
mode when no signal is input and no operation is
performed for approximately 20 minutes. Refer to
page 24 to turn this function off.
standby mode.
“AUTO POWER DOWN” function is on.
The main unit will automatically switch to standby
mode when no signal is input and no operation is
performed for approximately 20 minutes. Refer to
page 24 to turn this function off.
The main unit is turned off when the TV’s
speakers are selected in the speaker control.
This is a normal feature when using VIERA Link
(HDAVI Control 4 or later). Please read the
operating instructions for the TV for details about
its power save feature. (> p. 25)
speakers are selected in the speaker control.
This is a normal feature when using VIERA Link
(HDAVI Control 4 or later). Please read the
operating instructions for the TV for details about
its power save feature. (> p. 25)
The switches on the main unit do not work.
[Í/I], [j VOL i], [INPUT], and [
[Í/I], [j VOL i], [INPUT], and [
] on the main
unit are touch keys. Touch the switches with your
finger. They may not work if operated with your
fingernails or hands wearing gloves.
finger. They may not work if operated with your
fingernails or hands wearing gloves.
This system does not operate correctly.
If the HDMI cable is connected to the wrong
terminal (HDMI AV IN1, HDMI AV IN2 or HDMI AV
OUT), this system will not operate correctly. Turn
the main unit off, disconnect the AC power supply
cord and reconnect the HDMI cable(s). (> p. 9, 10)
If the HDMI cable is connected to the wrong
terminal (HDMI AV IN1, HDMI AV IN2 or HDMI AV
OUT), this system will not operate correctly. Turn
the main unit off, disconnect the AC power supply
cord and reconnect the HDMI cable(s). (> p. 9, 10)
VIERA Link related operations no longer
function properly.
≥ Check the VIERA Link setting on the connected devices.
function properly.
≥ Check the VIERA Link setting on the connected devices.
jTurn on VIERA Link function on the
connected devices.
jSelect this system as the speaker in the TV's
VIERA Link menu.
≥ Check if the VIERA Link settings are off. (> p. 24)
≥ When the HDMI connections are changed, after a power
≥ When the HDMI connections are changed, after a power
failure or after the AC power supply cord has been
removed, VIERA Link operations may not function properly.
jTurn on all the devices that are connected to the
removed, VIERA Link operations may not function properly.
jTurn on all the devices that are connected to the
TV with an HDMI cable and then turn the TV on.
jTurn off the VIERA Link settings of the TV and
turn it on again. For details refer to the
operating instructions for the TV.
operating instructions for the TV.
jWhile the main unit and the TV are connected
with the HDMI cable, turn on the TV and then
remove the main unit’s AC power supply cord
and reconnect it again.
remove the main unit’s AC power supply cord
and reconnect it again.
The first few seconds of audio cannot be
heard when using the HDMI connection.
This may occur during DVD-Video chapter
playback. Change the digital audio output setting on
the connected device from “Bitstream” to “PCM”.
heard when using the HDMI connection.
This may occur during DVD-Video chapter
playback. Change the digital audio output setting on
the connected device from “Bitstream” to “PCM”.
When operating an HDMI compatible device of a different
brand, the main unit reacts in an unwanted manner.
HDAVI Control commands may use a different
signal depending on the brand of the device. In
this case, turn VIERA Link off. (> p. 24)
brand, the main unit reacts in an unwanted manner.
HDAVI Control commands may use a different
signal depending on the brand of the device. In
this case, turn VIERA Link off. (> p. 24)
To return to the factory defaults.
While the main unit is on, touch and hold [Í/I] on
the main unit for more than 4 sec.
(“RESET” is indicated on the display when this
system is reset.)
If this system does not operate as expected, returning the
settings to the factory defaults may solve the problem.
≥ The remote control code will return to
While the main unit is on, touch and hold [Í/I] on
the main unit for more than 4 sec.
(“RESET” is indicated on the display when this
system is reset.)
If this system does not operate as expected, returning the
settings to the factory defaults may solve the problem.
≥ The remote control code will return to
“REMOTE 1” when this system is returned to
the factory preset. To change the remote
control code, refer to page 20.
the factory preset. To change the remote
control code, refer to page 20.
General operation
HDMI
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