Planar 470 User Manual

 

 

21

 
 
 
 
 
 
 
 
 

 
Before calling service personnel, please check the following chart for a possible solution:   
 
No image appears 
Is the power cord of the monitor 
connected? 

Check and see if the power cord is connected properly to the power 
outlet.    Is the main power switch in the “|” position? 

Is the power indicator amber? 

If yes, press the “on” button on the remote control or side panel. 

 
The screen color is not normal 
Is the screen color unstable or 
monochrome? 

Check the connection of the source cable to ensure a proper fit.   

Do you see black dots on the 
screen? 

Clean surface with soft cloth.     

Do you see a partial blurring on 
the screen? 

This happens due to interference from surrounding magnetic fields, 
as created when speakers, steel structures, or high-voltage lines are 
placed near the monitor. Remove such materials from the 
immediate vicinity and use the OSD menu to adjust the screen. 

 
Others 
The screen is flickering 

1. Remove any highly magnetic material away from monitor.   
2. Adjust graphic interface (PC Mode) within allotted frequency 
parameters. 

The picture is dark 

Adjust the backlight and brightness. It takes several seconds for the 
monitor to warm up after the power is turned on.   

 

 

The picture appears to be 
ghosting 

Ensure the source equipment connection cables are less than 15 
meters (50ft.)    If additional length is required, please contact your 
authorized dealer for a signal amplifier. (not provided) 

The picture size is incorrect 

Adjust picture format to desired image size. 

White does not look white 

Adjust the color temperature or alter “User” settings to preferred 
settings. 

Screen image is not centered 

Adjust picture format to desired image size.