Sony 3-295-946-12(1) User Manual

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Ad
ditional Inf
o
rmation
Troubleshooting
If you experience any of the following 
difficulties while using the receiver, use this 
troubleshooting guide to help you remedy the 
problem.
Audio
There is no sound, no matter which 
component is selected, or only a very 
low-level sound is heard.
• Check that the speakers and components 
are connected securely.
• Check that both the receiver and all 
components are turned on.
• Check that MASTER VOLUME is not set 
to “VOL MIN”.
• Press MUTING to cancel the muting 
function.
• Check that you have selected the correct 
component with the input buttons on the 
remote or INPUT SELECTOR on the 
receiver.
• The protective device on the receiver has 
been activated. Turn off the receiver, 
eliminate the short-circuit problem, and 
turn on the power again.
• Check that the IN MODE setting is 
correct.
There is no sound from a specific 
component.
• Check that the component is connected 
correctly to the audio input jacks for that 
component.
• Check that the cord(s) used for the 
connection is (are) fully inserted into the 
jacks on both the receiver and the 
component.
• Check that you have selected the correct 
component with the input buttons on the 
remote or INPUT SELECTOR on the 
receiver.
There is no sound from one of the front 
speakers.
• Make sure you have connected to both the 
L and R jacks of an analog component, and 
not only to either the L or R jack. Use an 
audio cord (not supplied)
The left and right sounds are 
unbalanced or reversed.
• Check that the speakers and components 
are connected correctly and securely.
• Adjust the balance parameters using the 
There is severe hum or noise.
• Check that the speakers and components 
are connected securely.
• Check that the connecting cords are away 
from a transformer or motor, and at least 
 
3 m away from a TV set or fluorescent 
light.
• Move your audio components away from 
the TV.
• The plugs and jacks are dirty. Wipe them 
with a cloth slightly moistened with 
alcohol.
There is pop noise from a specific 
component connected to this receiver 
when you turn on the component.
• Check that the IN MODE is set to 
There is no sound, or only a very low-
level sound is heard from the center/
surround speakers.
• Select a CINEMA STUDIO EX mode 
• Adjust the speaker level (page 28).
• Check that the speakers are connected 
securely.
There is no sound from the subwoofer.
• Check that the subwoofer is connected 
correctly and securely.
continued