HP (Hewlett-Packard) Digital Entertainment Center User Manual

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HP Digital Entertainment Center
The HP Digital 
Entertainment Center 
(or part of it) doesn’t 
seem to be working.
When the HP Digital Entertainment Center is in standby mode (the On button 
power indicator light is solid amber). Press the Standby button on the 
keyboard or the Standby button on the remote control to turn on the unit.
Make sure the keyboard syncs with the HP Digital Entertainment Center. See 
“Syncing the Keyboard” on page 123.
Try restarting the HP Digital Entertainment Center as follows:
a
Click Start on the taskbar.
b
Click Turn Off Computer.
c
Click Restart.
If the HP Digital Entertainment Center shows no response to mouse or 
keyboard actions, reset the HP Digital Entertainment Center:
a
Press and hold the On button for more than four seconds until the 
HP Digital Entertainment Center turns off.
b
Wait a few seconds, and turn the HP Digital Entertainment Center back on.
A software program, software driver, or the operating system software may 
be corrupted, erased, or damaged. You can use Application Recovery or 
System Recovery to reinstall the software. Refer to the Warranty and Support 
Guide
 that came with your HP Digital Entertainment Center.
It’s possible that a voltage spike, power outage, or brownout has occurred. 
Symptoms of voltage spikes include a flickering video display, unexpected 
HP Digital Entertainment Center startups, and the HP Digital Entertainment 
Center not responding to your commands. A voltage spike can occasionally 
corrupt or destroy files, so it is a good idea to consistently make backup 
copies of your data files. Prevent voltage spikes by installing a surge 
suppressor between the power outlet and the HP Digital Entertainment Center 
power cord.
Problem
Solution
n
Using the On 
button to reset 
the HP Digital 
Entertainment 
Center is not 
recommended 
and should be 
used only as a 
last resort.