Denon AVR-1312 User Manual

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Troubleshooting
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist, 
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom
Cause/Solution
Page
Power does not turn 
on.
• Check whether the power plug is correctly inserted into the power 
outlet.
• The protection circuit is active. Disconnect the power plug from 
the electric outlet, wait 5 to 10 seconds and then insert it back 
into the outlet.
C
 
4
Display is off.
• Set “Display” on the menu to something other than “OFF”.
The power indicator 
is blinking red.
• The temperature inside the unit has risen. Please turn off power 
once, and re-apply the power after the temperature has fallen 
sufficiently.
• Please re-install this unit in a place having good ventilation.
• Please use speakers which have the specified impedance.
• The speaker cable has shorted (is touching). Firmly twist the core 
wire in the speaker cable, and then re-connect it to the speaker 
terminal.
C
 
3
C
 
3
After turning on the 
power, the power 
indicator is blinking 
red.
• This unit amplifier circuit has failed. Turn off the power and please 
contact the DENON service adviser.
Set does not operate 
properly.
• Reset the microprocessor.
GHDMIH
Symptom
Cause/Solution
Page
No audio is 
output with HDMI 
connection.
• Check the connection of the HDMI connectors.
• When outputting HDMI audio from the speakers, set “HDMI 
Audio Out” on the menu to “Amp”.
• When outputting HDMI audio from a TV, set “HDMI Audio Out” 
on the menu to “TV”.
No video is 
output with HDMI 
connection.
• Check the connection of the HDMI connectors.
• Set the input source to match the connected HDMI connector.
• Check whether the TV is compatible with copyright protection 
(HDCP). If connected to a device not compatible with HDCP, video 
will not be output correctly.
GVideoH
Symptom
Cause/Solution
Page
No picture appears.
• Check the TV connection.
• Set the TV input correctly.
C
 
4
C
 
4
Basic v
ersion
A
dv
anced v
ersion
Inf
or
mation
Inf
or
mation