iRobot 380t User Manual

26

Braava 300 Series Owner’s Manual

 

Problem:

Likely Cause

What To Do

Braava Cleans only 

a small area.

Cube not being 

used

Make sure the Cube is turned on and placed in the area 

you want to clean. Check the position of the Cube for 

interference such as:

• Cabinets, shelves or ceiling fans above the Cube.

• Very high, uneven or black ceilings above the Cube.

• Plasma or LCD televisions within 5 feet of Cube.

Cleaning cloth 

application

Remove and reapply cleaning cloth. When reapplying, follow 

these instructions:

•  Ensure cloth does not overlap into the middle channel of 

the removable cleaning pad 

•  Ensure cloth is not bunching up, which can prevent the 

removable pad from reattaching completely to the robot.

Problem with 

wheels or treads 

Check wheel area for debris and remove or clean as needed. 

Examine tire treads to make sure they are securely attached 

to the wheel. If not well attached, contact Customer Support.

Braava is not driving 

properly.

Wheels slipping

Clean wheels with a cloth dampened with warm water to 

remove dust and cleaning solution. Let the wheels dry before 

cleaning again.

Cleaning cloth 

application

Remove and reapply cleaning cloth. When reapplying, follow 

these instructions:

•  Ensure cloth does not overlap into the middle channel of 

the removable cleaning pad 

•  Ensure cloth is not bunching up, which can prevent the 

removable pad from reattaching completely to the robot.

Problem with 

wheels or treads

•  Check wheel area for debris and remove or clean as needed.

•  Examine tire treads to make sure they are securely attached 

to the wheel. If not well attached, contact Customer Support.

Braava is backing 

up.

Floor transition 

sensor is activated

Remove and reapply cleaning cloth. When reapplying, follow 

these instructions:

•  Ensure cloth does not overlap into the middle channel of 

the removable cleaning pad 

•  Ensure cloth is not bunching up, which can prevent the 

removable pad from reattaching completely to the robot.

If flooring is uneven or has wide grout lines, place Braava on 

smoother flooring to see if problem persists. 

Braava drives off 

and does not clean 

where I started it.

Braava is in Pause/

Resume mode

Braava may still be in pause/resume mode from a previous 

cleaning run. Tap the power button to exit pause/resume 

mode.

When resuming after 

pausing, Braava 

cleans the same area.

Robot position when 

resuming

It is normal for Braava to re-clean an area while trying to find 

its position. 

•  To help Braava find its position quickly, restart Braava 

near the Cube in the same orientation and location as the 

beginning of the cleaning cycle. 

•  If Braava does not successfully find its position it will start 

a new cleaning cycle. 

Braava won’t hold a 

charge.

Incorrect adapter 

or battery

Confirm the adapter has the same model number as noted 

on the bottom of your Braava and use only an official Braava 

battery. If problem persists, contact Customer Support.

Battery needs 

refresh charge

Charge Braava for 12 hours using the adapter and not a 

Cradle, then run Braava until battery fully depletes. Repeat 3 

times to achieve expected run times.