iRobot 880 User Manual

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21
 
Troubleshooting
Roomba will tell you when something is wrong with a two-tone “uh-oh” sound 
followed by beeping. Refer to the chart below to resolve Roomba’s problem.  
If the problem is not resolved, visit www.irobot.com/support.
number of 
beeps after 
“uh-oh” 
likely cause
what to do
No beeps
A wheel is stuck or is not 
touching the ground
Pick up the robot, place it down securely on the floor and touch 
the clean button to restart the cycle.
1
The main brushes cannot 
turn
Turn over Roomba and remove the brush guard by pushing the 
two yellow tabs. Remove the brushes, clear any obstructions, 
and replace them again. (See page 20)
2
The side brush cannot 
turn
Turn over Roomba. Look to see if something is wrapped around 
the side brush. Remove the side brush with a screw driver and 
check for string or hair that may be wrapped around it.
3
The vacuum cannot run
Remove and empty Roomba’s bin. (See page 20)
4
A wheel motor cannot run Your Roomba may be stuck or something may be wrapped 
around a wheel. Look for something wrapped around the 
wheels. Push them in and out and make sure they turn easily.
5
The cliff sensors have 
failed or are blocked
Turn over Roomba and clear any debris that might be caught 
underneath the front bumper in the cliff sensors. You can also 
use compressed air to clean them out.
6
Wheel obstruction or 
robot attempting to drive 
over an obstacle
Turn over Roomba and remove any obstructions that prevent 
the wheels from seating all the way up into Roomba’s body.  
Also, remove any obstacles that Roomba could drive over.
7 or 8
Not applicable
Roomba’s beep codes do not include 7 or 8 beeps. If you are 
getting an error with 7 or 8 beeps, try counting again or contact 
iRobot Customer Care.  
9
Sensor error
Please contact iRobot Customer Care.
10
Roomba is stuck
Pick up Roomba and start it again somewhere else.  Use a 
virtual wall or other barrier to keep Roomba away from the 
place it got stuck.
Miscellaneous Troubleshooting
Problem
likely cause
what to do
Roomba’s Power light 
will not illuminate
Battery not seated 
correctly
Remove Roomba’s battery by pushing the side clips and re-
insert the battery making sure you hear an audible click.
Roomba is not  
picking up debris
Bin is full
Empty the bin and clean Roomba’s brushes.  
(See page 20)
Roomba does not 
charge
Power supply not 
plugged in
Ensure that the power supply is correctly connected to the 
wall, to the Home Base, and to Roomba. Roomba’s charger 
and Home Base will each illuminate a solid green light when 
plugged into a power source.
TIP:  If you notice that roomba is sitting on its Home Base and the Power  
light is not illuminated, then clean the charging contacts on the bottom of 
the robot.