Sennheiser EK 300 IEM G3 User Manual

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If a problem occurs ...
29
If a problem occurs ...
SR 300 IEM G3 transmitter
Problem
Possible cause
Possible solution
Transmitter cannot be 
operated, “
Locked
” 
appears on the display 
panel
Lock mode is activated
Deactivate the lock mode (see page 18 and page 24).
No operation indication No mains connection
Check the connections of the mains unit.
No RF signal at the 
receiver
Transmitter and receiver are not 
on the same channel
Synchronize the transmitter with the receiver 
(see page 20).
If “
RF Mute
” additionally appears 
on the transmitter display:
RF signal is deactivated
Activate the RF signal of the transmitter (see page 19).
Very weak RF signal at 
the receiver
Transmission range is exceeded
Reduce the distance between receiver and transmitter.
Reposition the antennas.
Increase the transmission power (see page 24).
Reduce the squelch threshold (see table on page 20).
RF signal available, 
no audio signal at the 
receiver
No input signal at the transmitter Check the audio level on the transmitter display 
(see page 6).
Very low input signal
Check the audio level on the transmitter display 
(see page 6), increase the level of the input signal 
or adjust the input sensitivity (see page 24).
Audio signal has a high 
level of background 
noise
Transmitter sensitivity is adjusted 
too low
Adjust the transmitter sensitivity correctly (see page 24).
Audio signal is 
distorted
If “
AF PEAK
” additionally appears 
on the transmitter display:
transmitter sensitivity is adjusted 
too high
Adjust the transmitter sensitivity correctly (see page 24).
Receiver’s audio output level is 
adjusted too high
Reduce the receiver’s audio output level.