Whirlpool UG1J4040T3NOV User Manual

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25
Removing and Replacing the Gas 
Control Valve/Thermostat
IMPORTANT: The gas control valve/thermostat is a 
standard valve with a right-hand thread thermocouple. Use 
only factory authorized replacement parts.
Removing the Gas Valve:
1.  Turn the gas control knob on the combination gas control 
valve/thermostat clockwise to the “OFF” position. NOTE: 
Depress the dial stop on Robertshaw valves before 
turning the gas control knob. See Lighting Instructions on 
the water heater.
2.  Turn off the gas at the manual shut-off valve on the gas 
supply pipe (Figure 3).
3.  Drain the water heater. Refer to the section of “Draining 
and Flushing” section and follow the procedure.
4.  Disconnect the igniter wire from the igniter. NOTE:  There 
are two types of igniters. If you have the round igniter, first 
remove the igniter from the bracket by depressing front 
and rear holding tabs and lift. Next remove igniter bracket 
from the gas valve. If you have the square igniter, slide 
the igniter bracket backwards away from the gas valve 
to remove it. Disconnect the thermocouple (right-hand 
threads), pilot tube, and manifold tube at the gas control 
valve/thermostat (Figure 22). 
5.  Refer to “Gas Piping” section (Figure 3) and disconnect 
the ground joint union in the gas piping. Disconnect the 
remaining pipe from the gas control valve/thermostat.
Flame Lock™Safety System Operational Checklist
1.  Burner door gasket properly sealed.
2.  Viewport not damaged or cracked.
3.  Flame-trap free of debris and undamaged.
4.  Two piece wire connector properly installed.
5.  No leaks at pilot and manifold connection.
6.  Burner door screws securely tightened. 
TROUBLESHOOTING CHART
6.  To remove the gas valve, thread a correctly sized 
pipe into the inlet and use it to turn the gas valve 
(counterclockwise.) Do not use pipe wrench or 
equivalent to grip body.  Damage may result, causing 
leaks. Do not insert any sharp objects into the inlet or 
outlet connections. Damage to the gas valve may result.
Replacing the Gas Valve:
To replace the gas control valve/thermostat, reassemble 
in reverse order. When replacing the gas valve, thread a 
correctly sized pipe into the inlet and use it to turn the gas 
valve (clockwise.) DO NOT OVER TIGHTEN, damage may 
result. 
• 
Be sure to use approved Teflon
®
 tape or pipe joint 
compound on the gas piping connections and fitting on 
the back of the gas control valve that screws into tank.
• 
Be sure to remove the pilot ferrule nut from the new gas 
control valve/thermostat.
• 
Turn the gas supply on and check for leaks. Test all 
connections by brushing on an approved noncorrosive 
leak-detection solution. Bubbles will show a leak. 
Correct any leak found.
• 
Be sure tank is completely filled with water before 
lighting and activating the water heater. Follow the 
“Lighting Instructions”
• 
If additional information is required, contact the Service 
Department at: 1-877-817-6750.
TEFLON
®
 is a registered trademark of E.I. Du Pont De Nemours and Company.
PROBLEM
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
BURNER WILL NOT IGNITE
1.  Pilot not lit
2.  Thermostat set too low
3. No 
gas
4.  Dirt in the gas lines
5.  Pilot line clogged
6.  Main burner line clogged
7. Non-functioning 
thermocouple
8. Non-functioning 
thermostat
9.  Heater installed in a confined area
1. Light 
pilot
2.  Turn temp. dial to desired temperature
3.  Check with gas utility company
4.  Notify utility-install trap in gas line
5.  Clean, locate source and correct
6.  Clean, locate source and correct
7. Replace 
thermocouple
8. Replace 
thermostat
9.  Provide fresh air ventilation
SMELLY WATER
1.  Sulfides in the water
1.  Replace the anode with a special anode
PILOT WILL NOT LIGHT 
1.  Air in gas line
2. No 
gas
3.  Dirt in gas lines
4.  Pilot line or orifice clogged
5. Cold 
drafts
6.  Thermostat ECO switch open
7. Non-functioning 
igniter
8.  Flammable vapors incident, Flame    
Lock
TM
 function utilized
9.  Low gas pressure
10.  Air for combustion obstructed
11. Pilot dirty
1.  Bleed the air from the gas line
2.  Check with gas utility company
3.  Notify utility-install dirt trap in gas line
4.  Clean, locate source and correct
5.  Locate source and correct
6. Replace 
thermostat
7.  Replace igniter pilot assembly
8.  Eliminate flammable vapor source(s) 
 Call 
1-877-817-6750
9.  Check with gas utility company
10.  See maintenance section for inspection and 
cleaning of flame-trap & burner 
11. Clean pilot