Whirlpool 285253 User Manual

PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

PILOT WILL NOT REMAIN LIT 1. Air in gas line

2. Dirt in gas lines

3. Pilot line or orifice clogged

4. Thermocouple connection loose

5. Non-functioning

thermocouple

6. Cold

drafts

7. Flammable vapors incident, Flame

Lock

function utilized

8. Low gas pressure

9. Air for combustion obstructed

10. Pilot dirty

1. Bleed the air from the gas line

2. Notify utility-install dirt trap in gas line

3. Clean, locate source and correct

4. Finger tighten; then 1/2 turn with wrench

5. Replace

thermocouple

6. Locate source and correct

7. Eliminate flammable vapor source(s)

Call

1-877-817-6750

8. Check with gas utility company

9. See maintenance section for inspection and

cleaning of flame-trap & burner

10. Clean pilot

HIGH OPERATION COSTS

1. Thermostat set too high

2. Sediment or lime in tank

3. Water heater too small for job

4. Wrong piping connections

5. Leaking

faucets

6. Gas

leaks

7. Wasted hot water

8. Long runs of exposed piping

9. Hot water piping in exposed wall

1. Set temperature dial to lower setting

2. Drain/flush-provide water treatment if needed

3. Install adequate heater

4. Correct piping-dip tube must be in cold inlet

5. Repair

faucets

6. Check with utility-repair at once

7. Advise

customer

8. Insulate

piping

9. Insulate

piping

INSUFFICIENT HOT WATER 1. Thermostat set too low

2. Sediment or lime in tank

3. Water heater too small

4. Wrong piping connections

5. Leaking

faucets

6. Wasted hot water

7. Long runs of exposed piping

8. Hot water piping in outside wall

9. Low gas pressure

1. Turn temperature dial to desired setting

2. Drain/flush-provide water treatment if needed

3. Install adequate heater

4. Correct piping-dip tube must be in cold inlet

5 Repair

faucets

6. Advise

customer

7. Insulate

piping

8. Insulate

piping

9. Check with gas utility company

SLOW HOT WATER

RECOVERY

1. Insufficient air

2. Flue

clogged

3. Low gas pressure

4. Improper

calibration

5. Thermostat set too low

6. Water heater too small

7. Wrong piping connections

8. Wasted hot water

1. Provide ventilation to water heater. Check flue

way, flue baffle, and burner

2. Clean flue, locate source and correct

3. Check with gas utility company

4. Replace

thermostat

5. Turn temperature dial to desired setting

6. Install adequate heater

7. Correct piping-dip tube must be in cold inlet

8. Advise

customer

DRIP FROM RELIEF VALVE

1. Excessive water pressure

2. Heater

stacking

3. Closed water system

1. Use a pressure reducing valve and relief

valve

2. Lower the thermostat setting

3. See “Closed System/Thermal Expansion”

THERMOSTAT FAILS TO

SHUT OFF

1. Non-functioning

thermostat

2. Improper

calibration

1. Replace

thermostat

2. Replace

thermostat

COMBUSTION ODORS

1. Insufficient air

2. Flue

clogged

3. Heater installed in a confined area

1. Provide ventilation to water heater. Check flue

way, flue baffle, and burner

2. Clean, locate source and correct

3. Provide fresh air ventilation

SMOKING AND CARBON

FORMATION (SOOTING)

1. Flammable vapor incident

1. Call 1-877-817-6750

CONDENSATION

1. Temperature setting too low

1. Increase the temperature setting

BURNER FLAME FLOATS

AND LIFTS OFF PORTS

1. Orifice too large

2. High gas pressure

3. Flue

clogged

4. Cold

drafts

5. Dirty burner screen

1. Replace with correct orifice

2. Check with gas utility company

3. Clean flue and burner-locate source and

correct

4. Locate source and correct

5. Clean burner screen. See “Natural Gas Burner

(Ultra Low Nox)” section of this manual.

FLAME BURNS AT ORIFICE

1. Non-functioning thermostat

2. Low gas pressure

3. Non-functioning

burner

1. Replace

thermostat

2. Check with gas utility company

3. Replace burner assembly

PILOT FLAME TOO SMALL

1. Pilot line or orifice clogged

2. Low gas pressure

3. Dirty

pilot

1. Clean, locate source and correct

2. Check with gas utility company

3. Clean

pilot