Acoustic Research ARWH2 User Manual

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A
DDITIONAL
 I
NFORMATION
10 
T
ROUBLESHOOTING
The following troubleshooting guide takes you through some of the more 
common problems associated with the installation and/or operation of a 
wireless system. If the problem persists, please call toll-free 1-800-732-6866 or 
visit www.araccessories.com.
N
O
 
POWER
•   Make sure the receiver is charged and that the transmitter is properly 
connected to your computer. Try another USB port and use one directly on 
your computer, if possible (e.g. not through a hub).
N
O
 
SOUND
•   Make sure the receiver is charged. If the indicator is red, the battery is low.
•   Check that your music or communications software is transmitting sound as 
it normally should. Make sure the sound is not muted through the software.
•   The ARWH2 is not set as the default audio device in your PC’s system setup. 
Use the audio settings in Windows® under Sounds and Audio Devices to 
select the ARWH2 as the audio output.
•  
Confi rm that the receiver is turned on and linked to the transmitter (the 
indicator is steady blue). If the indicator is fl ashing blue, the receiver is not 
linked to the transmitter. Press and hold the LINK button on the transmitter 
and the Power button on the receiver for 3 seconds to link the units.
I
NTERRUPTED
 
SOUND
•   Make sure the receiver is charged. If the indicator is red, the battery is low.
•   You may be out of range. Move closer to the transmitter. Sending the signal 
through certain materials, such as glass, tile, and metal, can decrease the 
effective transmitting distance of the system.
S
KYPE
 
ISN
T
 
WORKING
 
RIGHT
•   Make sure Skype is set up correctly in the Tools menu. See page 9 for 
details on how to enable keyboard shortcuts.
L
ISTEN
 S
AFELY
!
Enjoy your earphones at a safe volume. Avoid or limit the amount of time you 
listen at higher volumes—permanent hearing loss may occur if the earphones 
are used at too high a volume. If you experience a ringing in your ears, or 
your own voice and other sounds seem muffl ed, stop using the earphones and 
consult a hearing professional.