Plantronics 620-M User Manual
How do I know Calisto 620-M is
turned on?
turned on?
The 3-position (off/on/pairing) switch has a GREEN visual
indicator when in the "On" position. Pressing the volume +/-
buttons while the unit is ON emits a volume adjustment tone.
indicator when in the "On" position. Pressing the volume +/-
buttons while the unit is ON emits a volume adjustment tone.
After the initial installation, I don't
see a visual indication on my
Calisto 620-M showing that the
device is connected to the
computer.
see a visual indication on my
Calisto 620-M showing that the
device is connected to the
computer.
• The on-device visual indication (Bluetooth status LEDs) will only
show during the initial connection to the computer via the
Bluetooth USB adapter. Once the initial connection is made, the
on-device indicator turns off (this is done to conserve battery
power).
Bluetooth USB adapter. Once the initial connection is made, the
on-device indicator turns off (this is done to conserve battery
power).
• There is a visual indication (BLUE LED) on the Bluetooth USB
adapter which will constantly show the Calisto 620-M
connection status.
connection status.
• The softphone being used will also show which device is
currently connected.
My Bluetooth USB adapter isn't
working with my Calisto 620-M.
The Blue LED on the adapter
flashes and never turns solid
(showing adapter/speakerphone
are connected).
working with my Calisto 620-M.
The Blue LED on the adapter
flashes and never turns solid
(showing adapter/speakerphone
are connected).
Re-pair the Bluetooth adapter to the speakerphone.
• First, unplug the Bluetooth adapter from the USB port.
• Turn off the speakerphone by sliding the 3-position switch to the
left, then slide the switch all the way to the right and hold it
there until the Bluetooth LED flashes RED/BLUE.
there until the Bluetooth LED flashes RED/BLUE.
• Plug the Bluetooth adapter back into the USB port; it flashes
then turns solid once paired.
I plugged my USB cable into Calisto
620-M (with other end plugged
into the wall charger or USB port)
and the charge LED isn't indicating
that the unit is charging.
620-M (with other end plugged
into the wall charger or USB port)
and the charge LED isn't indicating
that the unit is charging.
The RED charge LED lights when charging but turns OFF when
fully charged; there is no LED indication that the battery is full
once the RED LED turns off.
fully charged; there is no LED indication that the battery is full
once the RED LED turns off.
My Calisto 620-M is not charging
via the AC wall charger.
via the AC wall charger.
Make sure the provided Calisto 620-M USB wall charger (only) is
being used for charging; other Plantronics wall chargers will not
work with Calisto 620-M, however, the Calisto 620-M charger
can be used with other Plantronics products.
being used for charging; other Plantronics wall chargers will not
work with Calisto 620-M, however, the Calisto 620-M charger
can be used with other Plantronics products.
Does the Calisto 620-M provide a
voice announcement of remaining
talk time like some Plantronics
headsets?
voice announcement of remaining
talk time like some Plantronics
headsets?
No, there is no voice announcement of remaining talk time on
the Calisto 620-M. The speakerphone provides visual notification
when the battery is low. See
the Calisto 620-M. The speakerphone provides visual notification
when the battery is low. See
NOTE
If you install Plantronics Spokes software, a battery status bar
for the device is displayed in the PC taskbar.
Can I use replaceable/dry cell
batteries with Calisto 620-M?
batteries with Calisto 620-M?
No. Calisto 620-M is designed to use its rechargeable lithium ion
battery. The Calisto 620-M battery is user-replaceable and
replacement batteries are available from Plantronics as an
accessory.
battery. The Calisto 620-M battery is user-replaceable and
replacement batteries are available from Plantronics as an
accessory.
Call control is not working with my
softphone on my iPad though
audio is working fine.
softphone on my iPad though
audio is working fine.
Tablet/mobile versions of PC-based Unified Communications
clients and other softphone communication apps may not have
the same level of integration with peripheral devices as their PC
counterparts. Plantronics Spokes software contains integration
touch points for PCs which do not exist for some mobile-based
versions of these applications.
clients and other softphone communication apps may not have
the same level of integration with peripheral devices as their PC
counterparts. Plantronics Spokes software contains integration
touch points for PCs which do not exist for some mobile-based
versions of these applications.
Troubleshooting
15