Panasonic WJ-HD309A User Manual

172

The camera image is dim.

The log-in menu does not
appear even if you press the
button of the unit.

Displayed image does not fit in
the screen.

• Check if the power is supplied to cameras and connected

devices.

• Check if the power plug is properly connected to the AC

outlet.

• Check if the power cord is properly inserted into the power

socket of the unit.

• The HDD SAFETY MODE is set to ON.

In this case, set the HDD SAFETY MODE to OFF.

• Check if the lens covers of the cameras have been

removed.

• Check if dust may be sticking to the camera lens.

• Check if any user has logged in with the system controller.

This is not a malfunction. Images may not fit in the screen of 
some monitor models because of their resolutions.

• Can the users display the SETUP MENU on the monitors?

Check the level settings of the users logging in.

• Check if monitor 1 is used to display the SETUP MENU.

The SETUP MENU cannot be displayed on monitor 1.

• Check if the cable connections are correct.

• Check the brightness and contrast settings of the moni-

tors.

• Can the users display camera images on the monitors? 

Check the level settings of the users logging in.

Power is not turned on.

The HDD SAFETY MODE win-
dow is displayed after turning
on the power of the unit.

No camera image is displayed
on MON 1, MON 2, and the
VGA monitor.

Cannot open SETUP MENU.

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–

–

–

Refer to p. 107
and 110.

Refer to page
12.

–

Refer to p. 72.

–

Refer to p. 107 
and 110.

–

–

Refer to p. 69.

Check the following before requesting repair.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described
below, and when having a problem with installations.