Dometic 320 User Manual
11
Dometic Gravity-Flush Toilet
Warranty / Customer service
11
Warranty
Manufacturer’s Two-Year and Ten-Year Limited Warranty
Dometic Corporation warrants, to the original purchaser only, that this Dometic
®
gravity discharge toilet, if used for personal,
family or household-like purposes, is free from defects in material and workmanship for a period of two (2) years from the
date of purchase.
Dometic also warrants, to the original purchaser only, that the ceramic portion of the toilet bowl will not scratch or craze for
a period of ten (10) years if used for personal, family or household-like purposes, and is regularly cleaned as described in
the product owner’s manual.
If this Dometic product is placed in commercial or business use, it will be warranted, to the original purchaser only, to be
free of defects in material and workmanship for a period of ninety (90) days from the date of purchase.
Dometic reserves the right to replace or repair any part of this product that proves, upon inspection by Dometic, to be
defective in material or workmanship. All labor and transportation costs or charges incidental to warranty service are to be
borne by the purchaser-user.
EXCLUSIONS
IN NO EVENT SHALL DOMETIC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FOR DAMAGES
RESULTING FROM IMPROPER INSTALLATION, OR FOR DAMAGES CAUSED BY NEGLECT, ABUSE, ALTERATION, OR
USE OF UNAUTHORIZED COMPONENTS. THIS INCLUDES FAILURES WHICH MAY RESULT FROM NOT FOLLOW-
ING THE WINTERIZATION OR CLEANING PROCEDURES AS DESCRIBED IN THIS OWNER’S MANUAL. ALL IMPLIED
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE, ARE LIMITED TO A PERIOD OF ONE (1) YEAR FROM DATE OF PURCHASE.
IMPLIED WARRANTIES
No person is authorized to change, add to, or create any warranty or obligation other than that set forth herein.Implied
warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of
purchase for products used for personal, family or household-like purposes, and ninety (90) days from the date of purchase
for products placed in commercial or business use.
OTHER RIGHTS
Some states do not allow limitations on the duration of an implied warranty, and some states do not allow
exclusions or limitations regarding incidental or consequential damages; so, the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
To obtain warranty service, first contact the local dealer from whom the product was purchased or go to
http://www.dometic.com/enus/Americas/USA/Customer-Support/ for a dealer near you.
date of purchase.
Dometic also warrants, to the original purchaser only, that the ceramic portion of the toilet bowl will not scratch or craze for
a period of ten (10) years if used for personal, family or household-like purposes, and is regularly cleaned as described in
the product owner’s manual.
If this Dometic product is placed in commercial or business use, it will be warranted, to the original purchaser only, to be
free of defects in material and workmanship for a period of ninety (90) days from the date of purchase.
Dometic reserves the right to replace or repair any part of this product that proves, upon inspection by Dometic, to be
defective in material or workmanship. All labor and transportation costs or charges incidental to warranty service are to be
borne by the purchaser-user.
EXCLUSIONS
IN NO EVENT SHALL DOMETIC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FOR DAMAGES
RESULTING FROM IMPROPER INSTALLATION, OR FOR DAMAGES CAUSED BY NEGLECT, ABUSE, ALTERATION, OR
USE OF UNAUTHORIZED COMPONENTS. THIS INCLUDES FAILURES WHICH MAY RESULT FROM NOT FOLLOW-
ING THE WINTERIZATION OR CLEANING PROCEDURES AS DESCRIBED IN THIS OWNER’S MANUAL. ALL IMPLIED
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE, ARE LIMITED TO A PERIOD OF ONE (1) YEAR FROM DATE OF PURCHASE.
IMPLIED WARRANTIES
No person is authorized to change, add to, or create any warranty or obligation other than that set forth herein.Implied
warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of
purchase for products used for personal, family or household-like purposes, and ninety (90) days from the date of purchase
for products placed in commercial or business use.
OTHER RIGHTS
Some states do not allow limitations on the duration of an implied warranty, and some states do not allow
exclusions or limitations regarding incidental or consequential damages; so, the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
To obtain warranty service, first contact the local dealer from whom the product was purchased or go to
http://www.dometic.com/enus/Americas/USA/Customer-Support/ for a dealer near you.
12
Customer service
12.1
Toilet model identification
The toilet model identification label is located on the toilet base
under the water valve. Please have this information ready if
contacting Dometic for customer service.
under the water valve. Please have this information ready if
contacting Dometic for customer service.
12.2
Contact information
There is a strong, worldwide network to assist in servicing and
maintaining your toilet system. For the Authorized Service Center
near you, please call from 8:00 a.m. to 5:00 p.m. (ET)
Monday through Friday.
You may also contact or have your local dealer contact the Parts
Distributor nearest you for quick response to your replacement parts
needs. They carry a complete inventory for the Dometic product line.
Telephone:
maintaining your toilet system. For the Authorized Service Center
near you, please call from 8:00 a.m. to 5:00 p.m. (ET)
Monday through Friday.
You may also contact or have your local dealer contact the Parts
Distributor nearest you for quick response to your replacement parts
needs. They carry a complete inventory for the Dometic product line.
Telephone:
1 800-321-9886
U.S.A. and Canada
330-496-3211
International
Fax:
330-496-3097
U.S.A. and Canada
330-496-3220
International
Web site:
http://www.Dometic.com