Petsafe PFD17-12903 Leaflet

Thank you for choosing the PetSafe

®

 brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products and training tools 

promote a lifestyle of protection, teaching, and love—essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at 

www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
PRODUCT WARRANTY

To get the most protection out of your one-year warranty, please register your product within 30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s 

full warranty and should you ever need to call the Customer Care Center, we will be able to help you faster. Most importantly, PetSafe

®

 will never give or sell your valuable information to anyone. 

Complete warranty information is available online at 

www.petsafe.net.

INSTRUCTIONS PERTAINING TO; RISK OF FIRE, ELECTRIC SHOCK  

OR HARM TO PERSONS
IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

When using electric appliances, basic precautions should always be followed, 

including the following:

•  Read all the instructions before using appliance.

•  To reduce the risk of injury, close supervision is necessary when an  

appliance is used near children.

•  Only use attachments recommended or sold by the manufacturer.

•  Do not use outdoors. INTENDED FOR INDOOR HOUSEHOLD  

USE ONLY.

•  Do not unplug by pulling on the cord. To unplug, grasp the plug, not  

the cord.

•  Do not operate any appliance with a damaged cord or plug, or after the

appliance malfunctions or is dropped or damaged in any manner. Return

appliance to the nearest authorized service facility for examination, repair,

or electrical or mechanical adjustment.

•  For a portable appliance – To reduce the risk of electrical shock, do not

place or store appliance where it can fall or be pulled into a tub or sink.

•  Always unplug any appliance when not in use, before putting on or taking

off parts, and before cleaning. Never yank a cord to remove from  

the outlet.

•  Do not contact moving parts.

•  Always position power cords out of the way of foot traffic to avoid tripping.

•  Do not allow your pet to chew on the power cord or hy·drate

™

product.

•  If the AC adapter gets wet, turnoff electricity to that outlet. Do not  

attempt to unplug.

• Examine this appliance after installation. It should not be plugged in if  

there is water on the cord or plug. To avoid the possibility of the plug  

or outlet getting wet, the outlet should always be above the level of  

the hy·drate

™

.

• Do not submerse AC power adapter into water.

· 10427 Electric Avenue · Knoxville, TN 37932 · 1-800-732-2677 · www.petsafe.net · 400-1281-17/2

Before using the hy·drate

™

, Pet H

2

O 

Filtration System for the first time, it is important that you properly prepare

the product for use. The hy·drate

™

includes a filter that should be thoroughly

rinsed to remove the carbon filter dust. Don’t worry; the dust is not harmful to

your pet. For smaller bowls you will find it helpful to adjust the flow control to

prevent water from splashing from the bowl.

Begin by opening the hy·drate

™

, using your thumb to lift the snap located

on the back to open the outer shell. Note the orientation of the internal parts

and the location of the flow control on the side of the pump

1c). Remove the filter and rinse it under running water for approximately 20

seconds or until no carbon dust is showing in water. Gently shake excess

water off filter and place back into the upper shell

(See Fig. 1a). Close the

hy·drate

™

back together.

Fit the hy·drate

™

to the bottom of your pet’s bowl and push down until all

three suction cups are secured to bottom. Use the suction cup on the pump’s

power cord to neatly attach cord to the outside of the bowl. Fill the bowl

with water so the hy·drate

™

is fully submerged. The low-voltage submersible

pump is safe to fully go under water. Attach the pump’s power cord to the

AC adapter power cord, dry your hands and plug into a standard 120 volt AC

circuit outlet. The hy·drate

™

will start and within 20 seconds water will flow

from the water flow opening. To turn off the hy·drate

™

, unplug from the outlet.

Some pets prefer drinking from a running source of water. To create a water

stream effect, maintain a water level at the minimum H

2

O level noted on the

hy·drate

™ 

(See Fig. 1a).

 

Level of water above the hy·drate

™

will give a rippling

or bubbling effect on top of the water. Both options provide continuous

movement and filtration for cleaner, fresher water. Now, adjust the flow control

on the pump based on the size of the bowl, desired flow of water or to reduce

water splattering from the bowl

(See Fig. 1a & 1c). After beginning operation

of the hy·drate

™

, simply allow your pet to adjust at his or her own pace. Some

pets may take several days or longer to begin use. After your pet is acclimated

to the hy·drate

™

, continue to replenish your pet’s drinking water frequently for

maximum hydration.

It is not recommended that any appliance be left running unattended for a

prolonged period of time as the water may get consumed or evaporate, thus

causing the motor to run dry and can reduce life of the pump.

 

The hy·drate

™

 upper shell, lower shell with suction 

cups and pump connector are dishwasher safe at low temperatures or can
be hand washed with warm soapy water. THE PUMP IS NOT DISHWASHER
SAFE! To remove pump from upper shell push in rubber fitting towards
pump to release. Thread pump power cord through suction cup loop and
pump cord pass-through

(See Fig. 1a & 1b). The hy·drate

™

pump should be

disassembled and cleaned every two weeks

(See Fig. 2 & 3). To remove “hard

water” mineral build-up soak disassembled pump in regular white vinegar for

several minutes and rinse thoroughly. Once the parts are clean, reassemble

the pump by replacing the impeller, stator, flow control

(See Fig. 4) and the 

intake plate. Thread pump power cord back through pump cord pass-through

and suction cup loop, and position pump onto the pump connector post in

the upper shell 

(See Fig. 1a & 1b). Grasp the rubber fitting and pull through

hole in upper shell until it snaps into place sealing the opening 

1b). The length of the pump power cord may need to be adjusted by pulling

either end to position pump onto pump connector post.

 

The filter should be replaced every 2 - 4 weeks to maintain filtered, fresh and

clean water. Small food particles and hair must be cleaned between the intake

and filter as needed to maintain strong current flow.

 To purchase replacement parts or accessories, contact PetSafe

®

Customer

Care Center at 

1-800-732-2677 or by visiting www.petsafe.net.

Replaceable Filters, 3-pack

PFD17-12905

 

   

1. Terms and Use - This product is offered to you conditioned upon your acceptance

without modifications of the terms, conditions and notices contained herein. Use of
this product implies acceptance of all such terms, conditions and notices.

2. Proper Use - Includes reviewing the safety precautions listed.
3. No Unlawful or Prohibited Use - This product is designed for pets only. This device is

not intended to harm, injure or provoke your pet. Using this product in a way that is
not intended could result in violation of Federal, State or local law.

4. Limitations of Liability - In no event shall Radio Systems

®

 Corporation be liable for any 

direct, indirect, punitive, incidental, special or consequential damages whatsoever
arising out of or connected with the use or misuse of this product. Buyer assumes all
risks and liabilities from the use of this product.

5. Modifications of Terms and Conditions - Radio Systems

®

Corporation reserves the

right to change the terms, conditions and notices under which this product is offered.

With your thumb and forefinger,

gently squeeze the sides of 

intake plate, and pull off.

Remove the flow control, stator

and impeller. To remove impeller

use a fingernail to lift out; it is

held in magnetically.

Replace flow control by

placing post into opening 

on the pump motor. Align

flow control knob to

opening on intake plate

and attach intake plate

to pump.

Clean with warm soapy

water. Use a cotton swab

or a small cleaning brush

to get into the motor

cavity and remove any

build-up.

Pump

Impeller

Stator

Flow

Control

Intake Plate