BlackBerry 7.1 User Manual
• To delete media files from your smartphone or tablet, in the Transferring Media to My Device section, click
Delete all media.
• To automatically delete media files from your smartphone or tablet after you import them, in the Importing Media
from My Device section, from the After importing media files drop-down list, select Delete files on my device.
4.
Click OK.
Change the music source you want to
synchronize from your computer to your
smartphone or tablet
1.
Connect your BlackBerry smartphone or BlackBerry PlayBook tablet to your computer.
2.
In the BlackBerry Desktop Software, click Device > Device Options.
3.
Click the Media tab.
4.
In the Transferring Media to My Computer section, from the Music source drop-down list, select the music source
you want to sync to your smartphone or tablet.
5.
Click OK.
Troubleshooting: Media
Some of my media files didn't synchronize to my
smartphone or tablet
Try the following actions:
• Verify that your BlackBerry smartphone or BlackBerry PlayBook tablet has enough available storage for your media.
• Verify that your songs don't contain digital rights management (DRM) technologies.
• Verify that your media files are in a supported format.
• If your videos didn't synchronize or import and the video extension is supported, verify that your video or audio codecs
• Verify that your songs don't contain digital rights management (DRM) technologies.
• Verify that your media files are in a supported format.
• If your videos didn't synchronize or import and the video extension is supported, verify that your video or audio codecs
are supported.
• Verify that mass storage mode for your smartphone or file sharing for your tablet is turned on.
User Guide
Media
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