Sony 3-289-204-41(1) User Manual

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STR-DA2400ES
3-289-204-41(1)
Ad
ditional Inf
o
rmation
There is no sound from one of the front 
speakers.
• Connect a pair of headphones to the 
PHONES jack to verify that sound is 
output from the headphones. If only one 
channel is output from the headphones, the 
component may not be connected to the 
receiver correctly. Check that all the cords 
are fully inserted into the jacks on both the 
receiver and the component. If both 
channels are output from the headphones, 
the front speaker may not be connected to 
the receiver correctly. Check the 
connection of the front speaker which is 
not outputting any sound.
• Make sure you have connected both the L 
or R jack to an analog component and not 
just to either the L or R jack. Use a 
monaural-stereo cable (not supplied).
There is no sound from analog 2 
channel sources.
• Check to make sure the selected audio 
(digital) input jack is not assigned to other 
inputs in “Input Assign” in the Input menu 
(page 88).
There is no sound from digital sources 
(from COAXIAL or OPTICAL input jack).
• Check that the INPUT MODE is set to 
• Check that the “Analog Direct” is not 
being used.
• Check to make sure the selected audio 
(digital) input jack is not assigned to other 
inputs in “Input Assign” in the Input menu 
(page 88).
The left and right sounds are 
unbalanced or reversed.
• Check that the speakers and components 
are connected correctly and securely.
• Adjust the balance parameters using the 
Speaker setting menu in GUI menu.
There is severe hum or noise.
• Check that the speakers and components 
are connected securely.
• Check that the connecting cords are away 
from a transformer or motor, and at least 
10 feet (3 meters) away from a TV set or 
fluorescent light.
• Move your TV away from the audio 
components.
• Make sure you have grounded the U 
SIGNAL GND terminal (only when a 
turntable is connected).
• The plugs and jacks are dirty. Wipe them 
with a cloth slightly moistened with 
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back speakers.
• Select a “Cinema Studio EX” mode 
• Adjust the speaker level (page 65).
There is no sound from the subwoofer.
• Check that the subwoofer is connected 
correctly and securely.
• Make sure you have turned on your 
speaker.
• When all speakers are set to “LARGE” 
and “Neo:6 Cinema”, or “Neo:6 Music” is 
selected, there is no sound from the 
subwoofer.
The surround effect cannot be 
obtained.
• Make sure the sound field function is on 
(press MOVIE).
• Sound fields do not function for signals 
with a sampling frequency of more than 
48 kHz.
continued