Alesis DEQ230D User Manual

 

 

We believe that the DEQ230 is one of  the best signal processors 

that can be made using current technology, and should provide 

years of  trouble-free use. However, should problems occur, DO 

NOT attempt to service the unit yourself  unless you have training 

and experience. Service on this product should be performed only 

by qualified technicians. NO USER-SERVICEABLE PARTS 

INSIDE. 

 

 

Before contacting Alesis, check over all your connections, and 

make sure you’ve read the manual. 

 

 

If  the problem persists, contact Alesis and request the Technical 

Support department. Make sure you have the unit’s serial number 

with you. Talk the problem over with one of  our technicians; if  

necessary, you will be given a return authorization (RA) number 

and instructions on how to return the unit. All units must be 

shipped prepaid and COD shipments will not be accepted. 

 

For prompt service, indicate the RA number on the shipping label. 

Units without an RA will not be accepted. If  you do not have the 

original packing, ship the unit in a sturdy carton, with shock-

absorbing materials such as Styrofoam pellets (the kind without 

CFCs, please) or "bubble-pack" surrounding the unit. Shipping 

damage caused by inadequate packing is not covered by the Alesis 

warranty.  

 

Tape a note to the top of  the unit describing the problem, 

including your name and a phone number where Alesis can 

contact you if  necessary, as well as instructions on where you want 

the product returned. Alesis will pay for standard one-way 

shipping back to you on any repair covered under the terms of  this 

warranty. Next day service is available for a surcharge. Field repairs 

are not authorized during the warranty period, and repair attempts 

by unqualified personnel may invalidate the warranty. 

 

 

Contact your local Alesis distributor for any warranty assistance. 

The Alesis Limited Warranty applies only to products sold to users 

in the USA and Canada. Customers outside of  the USA and 

Canada are not covered by this Limited Warranty and may or may 

not be covered by an independent distributor warranty in the 

country of  sale. Do not return products to the factory unless you 

have been given specific instructions to do so. 

 

Important information and advice is available on our web site: 

http://www.alesis.com 

 

Email may be addressed to Support@alesis.com.