Alesis PEQ-450 User Manual

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troubleshooting • chapter 5
40 
PEQ-450 Reference Manual
power line fails completely. Intended for computer applications, a
UPS allows you to complete an orderly shutdown of a computer
system in the event of a power outage.  In addition, the isolation
it provides from the power line minimizes all forms of
interference—spikes, noise, etc.
Care and Maintenance
Cleaning
Disconnect the AC cord, then use a damp cloth to clean the PEQ-
450’s metal and plastic surfaces. For heavy dirt, use a non-abrasive
household cleaner such as Formula 409™ or Fantastik™.  DO NOT
SPRAY THE CLEANER DIRECTLY ONTO THE FRONT OF THE
UNIT AS IT MAY DESTROY THE LUBRICANTS USED IN THE
SWITCHES AND CONTROLS!  Spray onto a cloth, then use cloth to
clean the unit.
Refer All Servicing to Alesis
We believe that the PEQ-450 is one of the best signal processors that
can be made using current technology, and should provide years of
trouble-free use.  However, should problems occur, DO NOT
attempt to service the unit yourself unless you have training and
experience.  Service on this product should be performed only by
qualified technicians.  NO USER-SERVICEABLE PARTS INSIDE.
Obtaining Repair Service
Before contacting Alesis, check over all your connections, and make
sure you’ve read the manual.
Customers in the USA and Canada:
If the problem persists, contact Alesis and request the Product
Support department.  Make sure you have the unit’s serial number
with you.  Talk the problem over with one of our technicians; if
necessary, you will be given a return order (RO) number and
instructions on how to return the unit.  All units must be shipped
prepaid and COD shipments will not be accepted.
For prompt service, indicate the RO number on the shipping label.
Units without an RO will not be accepted.  If you do not have the
original packing, ship the unit in a sturdy carton, with shock-
absorbing materials such as Styrofoam pellets (the kind without
CFCs, please) or "bubble-pack" surrounding the unit.  Shipping
damage caused by inadequate packing is not covered by the Alesis
warranty.