McIntosh CS100 User Manual

W

elcome to the family of McIntosh 

owners. This is the Warranty for your 

new McIntosh Loudspeaker Product (the 

“Speaker”). Your Speaker has been designed to 

give many years of trouble-free performance. 

Nonetheless, failures do sometimes occur even 

with equipment as well-built as McIntosh’s. 

Therefore, please read this Warranty carefully, 

because it contains rights, as well as limitations, 

exclusions, and obligations, which in the event of 

such a failure may be very important to you. If after 

reading it thoroughly, you have any questions about 

the Warranty, please do not hesitate to write or 

telephone McIntosh at the address or phone number 

shown on the back of this warranty. Please note that 

this is the only Warranty which McIntosh provides 

for your Speaker, and that no one, including your 

dealer, has any authority to either modify or expand 

upon this Warranty. If your dealer has offered or 

made any warranties or representations concerning 

the Speaker which differ from those contained in 

this Warranty, they are strictly between you and the 

dealer, and will neither be binding upon McIntosh 

nor change any of the provisions in this Warranty.

Subject to the terms and conditions stated below, McIntosh Laboratory, Inc. 

(“McIntosh”) warrants to the original owner that this Speaker shall be free from defects 

in workmanship or materials for a term of five (5) years from the date when it was 

purchased from an Authorized McIntosh Dealer.

This Warranty and all rights provided here under are limited to the original owner. In 

the event that the original owner transfers ownership of the Speaker prior to expiration 

of the five-(5) year term, this Warranty shall terminate in its entirety upon the date 

of such transfer. In addition, McIntosh does not warrant in any way Speakers which 

are purchased from anyone who is not an Authorized McIntosh Dealer, or which have 

had their Serial Numbers altered or defaced. Therefore this Warranty is void and 

inapplicable if this Speaker has been purchased from someone other than an Authorized 

McIntosh Dealer, or has had its original Serial Numbers altered or defaced.

In order to insure the highest possible level of customer satisfaction, Authorized 

McIntosh Dealers are expressly prohibited from selling new McIntosh Speakers 

by mail, telephone, or the internet. Therefore, if you purchased the Speaker which 

is accompanied by this Warranty by mail, by telephone, or over the internet, your 

seller was not an Authorized McIntosh Dealer, and/or the Speaker you purchased is 

used and you are not its original owner. In any such event, this Warranty is void, as 

provided in the preceding paragraph, and any warranties, service agreements, or other 

representations of any kind which you may have received from your seller are binding 

solely upon your seller and not upon McIntosh. If you have been misled in any way on 

this subject, you should make immediate inquiry of your seller.

This Warranty has been included with a McIntosh Speaker that is designed, intended to 

be sold and used only within the United States and Canada. Accordingly, this Warranty 

only applies to Speakers which are purchased in the United States or Canada, and 

only applies while such Speakers are used in the United States or Canada. Speakers 

purchased outside the United States or Canada, and failures occurring outside the 

United States or Canada, are not covered by this Warranty.

In the event of any defect covered by this Warranty, McIntosh shall without charge 

provide all parts, materials, and labor necessary to restore the Speaker to its original 

specifications. After repair, McIntosh shall return the Speaker to its owner at the 

owner’s expense. In the alternative, McIntosh may at its sole option either replace the 

Speaker without charge, or if replacement is not commercially practicable or repair or 

replacement cannot be accomplished within a reasonable time, McIntosh may refund 

the purchase price of the Speaker, subject where appropriate to reasonable depreciation 

for actual use in accordance with applicable laws, in full satisfaction of its warranty 

obligations. McIntosh or its Authorized Service Agency will undertake to complete the 

repair and return of the Speaker as soon as circumstances permit, unless prevented by 

causes beyond their reasonable control.

McIntosh’s sole Obligation under this Warranty shall be to repair or replace the Speaker, 

or at its option refund the purchase price, as provided for hereinabove. McIntosh 

does not warrant against, nor shall it be liable for, any of the following: removal or 

installation charges; shipping expenses either to or from McIntosh or its Authorized 

Service Agency; loss of use; property damage of any kind; or other incidental or 

consequential damages or losses of any kind.

This Warranty does not cover any of the following: (a) glass panels, cabinetry, trim, 

or other appearance items (except where they are defective at the time of original sale 

and the Speaker is delivered for repair within the first thirty (30) days thereafter); (b) 

batteries, or damage to the Speaker caused by failure of batteries; (c) failures arising 

from accident, catastrophe, misuse, neglect, or failure to properly connect and operate 

the Speaker in accordance with the accompanying instructions; (d) failures arising 

from improper installation or removal of the Speaker; or (e) failures arising from any 

tampering, alteration, or attempted servicing of the Speaker by anyone other than 

McIntosh or an Authorized McIntosh Service Agency; and McIntosh shall have no 

liability or obligation of any kind with respect to any of the foregoing types of failures.

To obtain service under this Warranty, the owner must at the owner’s expense arrange 

for any necessary de-installation of the Speaker, and deliver or ship the Speaker to 

McIntosh at the address below, or to an Authorized McIntosh Service Agency, properly 

packaged, prepaid, and insured at the owner’s expense. In addition, the owner must 

provide evidence that the Speaker is at the time of delivery within the scope of his 

Warranty, by either having completed and submitted to McIntosh on a timely basis the 

accompanying Warranty Registration Card, or by including the original sales receipt 

(photocopies are not acceptable) with the Speaker when it is delivered for repair.

As noted above, the owner must pay any expense of removing the Speaker from its 

installation, and must pay any expenses for delivery of the Speaker to McIntosh or 

the Authorized McIntosh Service Agency. Upon return of the Speaker to the owner 

following repair, it shall be the owner’s responsibility to pay for the shipping charges 

incurred in return of the Speaker, as well as to arrange and pay for any re-installation 

which may be required. In addition, it shall be the owner’s obligation to pay for any 

repairs made to any Speaker for which the owner has neither completed and submitted 

the Warranty Registration Card at the time of purchase nor included the original sales 

receipt with the Speaker when delivered for service, at McIntosh’s or its Authorized 

Service Agency’s then-current repair rates.

In order to learn the name and address of the nearest Authorized McIntosh Service 

Agency, obtain instructions for shipment of a covered Speaker to McIntosh, or obtain 

the answers to any other questions you may have concerning this Warranty, you may 

telephone McIntosh’s Customer Service Department between the hours of 9:00 a.m. 

and 4:30 p.m. Eastern Time, Monday through Friday, at 888-979-3737 (607-723-3512) or 

write to McIntosh at 2 Chambers Street, Binghamton, New York 13903-2699, Attention: 

Customer Service Department.