Sony CMT-MX550I Leaflet

Page of 2
CMT-MX550i/MX500i.GB.4-189-334-11(1)
Note on shuffle play mode
When you turn off the system, the selected shuffle play mode (“SHUF” 
or “
 SHUF”) is cleared and the play mode returns to normal play 
mode (“
”).
To select a memory on the USB device
If the USB device has more than one memory (for 
example, internal memory and a memory card), you can 
select which memory to use and then start playback. 
You cannot select a memory during playback. Make sure 
to select a memory before starting playback.
Use buttons on the unit to select a memory on the USB 
device.
1
Press FUNCTION  repeatedly to select the USB 
function.
2
Connect the USB device to the   (USB) port .
3
Press TOOL MENU , and then press ENTER .
4
Press
 /  repeatedly to select a memory 
number.
Proceed to step 5 if only one memory can be selected.
To cancel this operation, press  .
5
Press ENTER .
Notes
 When USB cable connection is necessary, connect the USB cable 
supplied with the USB device to be connected. See the operation 
manual supplied with the USB device to be connected for details on 
the operation method.
 It may take about 10 seconds before “Reading” appears depending 
on the type of USB device connected.
 Do not connect the system and the USB device through a USB hub.
 When the USB device is inserted, the system reads all the files on the 
USB device. If there are many folders or files on the USB device, it 
may take a long time to finish reading the USB device.
 With some connected USB devices, after an operation is performed, 
there may be a delay before it is performed by this system.
 Compatibility with all encoding/writing software cannot be 
guaranteed. If audio files on the USB device were originally encoded 
with incompatible software, those files may produce noise or 
interrupted audio, or may not play at all.
 This system cannot play audio files on the USB device in the 
following cases;
 when the number of audio files in a folder exceeds 999.
 when the total number of audio files on a USB device exceeds 999.
 when the number of folders on a USB device exceeds 999 
(including the “ROOT” folder and empty folders).
  These numbers may vary depending on the file and folder structure. 
Do not save other types of files or unnecessary folders on a USB 
device that has audio files.
 The system can play back to a depth of 8 folders only.
 This system does not necessarily support all the functions provided 
in a connected USB device.
 Resume play is cancelled when you turn off the system.
 Folders that have no audio files are skipped.
 The audio formats that you can listen to with this system are as 
follows:
 MP3: file extension “.mp3”
 WMA: file extension “.wma”
 AAC: file extension “.m4a”
  Note that even when file name has the correct file extension, if the 
actual file differs, the system may produce noise or may malfunction.
To use the system as a battery charger
You can use the system as a battery charger for USB 
devices that have a rechargeable function when the 
system is on.
The charging begins when the USB device is connected 
to the   (USB) port . The charge status appears in 
the USB device display. For details, see the user’s guide of 
your USB device.
Creating your own program 
(Program Play)
Note that the USB features are not available for North 
American model.
1
Select the CD or USB function.
Press FUNCTION +/  repeatedly.
2
Select the play mode.
Press PLAY MODE  repeatedly until “PGM” 
appears while the player is stopped.
3
Select the desired track or file number.
Press /  repeatedly until the desired track 
or file number appears.
When programming audio files, press   +/  
repeatedly to select the desired folder, and then select 
the desired file. 
Selected track or file number
Total playing time of the selected 
track or file
4
Program the selected track or file.
Press    to enter the selected track or file.
5
Repeat steps 3 through 4 to program additional 
tracks or files, up to a total of 25 tracks or files.
6
To play your program of tracks or files, press  .
The program remains available until you open the disc 
tray  or remove the USB device.  
To play the same program again, press  .
To cancel Program Play
Press PLAY MODE  repeatedly until “PGM” 
disappears while the player is stopped.
To delete the last track or file of the program
Press CLEAR  while the player is stopped.
To view program information
Press DISPLAY  repeatedly.
Using optional audio components
1
Prepare the sound source.
Connect additional audio component to the AUDIO 
IN jack  on the unit using an audio analog cord 
(not supplied).
2
Turn down the volume.
Press VOLUME  .
3
Select the AUDIO IN function.
Press FUNCTION +/  repeatedly.
4
Start playback.
Start playback of the connected component and adjust 
the volume.
Note
The system may enter standby mode automatically if the volume 
level of the connected component is too low. Adjust the component’s 
volume accordingly. See “To turn off the automatic standby function.”
Adjusting the sound
To
Press
Adjust the volume VOLUME +/ .
Generate a more 
dynamic sound 
(Dynamic Sound 
Generator X-tra)
DSGX  on the unit.
Set the sound 
effect
EQ  repeatedly to select “BASS” 
or “TREBLE,” and then press / 
 to adjust the level.
Changing the display
To
Press
Change 
information on 
the display
1)
DISPLAY  repeatedly when the 
system is on.
Change Display 
mode (see below.)
DISPLAY  repeatedly when the 
system is off.
2)
 
1)
 For example, you can view CD/MP3 disc information or the USB 
device information (except for North American model), such as;
 track or file number during normal play.
 track or file name (“ ”) during normal play.
 artist name (“ ”) during normal play.
 album or folder name (“
”) during normal play.
 total playing time and total number of tracks on the CD-DA 
disc (only when normal play mode is selected and the player is 
stopped).
 total number of folders (albums) on the MP3 disc or the USB 
device (only when normal play mode is selected and the player is 
stopped).
 volume label if it exists on the MP3 disc or the USB device (only 
when normal play mode is selected and the player or USB device 
is stopped).
  You can also view DAB/DAB+ station information (CMT-MX550i 
only) such as the service name, channel label, preset number, 
frequency, DLS (Dynamic Label Segment), or ensemble label.
2)
 The STANDBY indicator  on the unit lights up when the system is off.
The system offers the following display modes.
Display mode
When the system is off
1)
,
Demonstration
The demonstration is turned on.
Power Saving 
Mode
2)
The display is turned off to conserve 
power. The timer and clock continue 
to operate.
Clock
3)
The clock is displayed.
1)
 The STANDBY indicator  on the unit lights up when the system is off.
2)
 You cannot set the clock in Power Saving Mode.
3)
 The clock display automatically turns to Power Saving Mode after 8 
seconds.
Notes on the display information
 Characters that cannot be displayed appear as “_”.
 The following are not displayed;
 total playing time for an MP3 disc and a USB device (except for 
North American model).
 remaining playing time for an MP3 file.
 The following are not displayed correctly;
 elapsed playing time of an MP3 file encoded using VBR (variable 
bit rate).
 folder and file names that do not follow either the ISO9660 
Level 1, Level 2 or Joliet in the expansion format.
 The following are displayed;
 remaining playing time for a track.
 ID3 tag information for MP3 files when ID3 version 1 and 
version 2 tags are used (ID3 version 2 tag information display has 
priority when both ID3 version 1 and version 2 tags are used for a 
single MP3 file).
Note on the DAB/DAB+ display information (CMT-MX550i 
only)
The following is also displayed;
 up to 8 characters of service name, up to 128 characters of DLS 
(Dynamic Label Segment) and up to 16 characters of ensemble 
label.
Using the timers
The system offers two timer functions. If you use both 
timers, the Sleep Timer has priority. 
Sleep Timer:
You can fall asleep to music. This function works even if 
the clock is not set.
Press SLEEP  repeatedly. If you select “AUTO,” the 
system automatically turns off after the current disc or 
USB device stops, or within 100 minutes.
Play Timer:
You can wake up to CD, FM reception, DAB/DAB+ 
reception (CMT-MX550i only), iPod/iPhone or USB 
device (except for North American model)
 
at a preset 
time. Make sure you have set the clock.
1
Prepare the sound source.
Prepare the sound source, and then press VOLUME 
+/  to adjust the volume.
To start from a specific CD track or audio file, create 
your own program.
2
Select the timer set mode.
Press TIMER MENU .
3
Set the play timer.
Press /  repeatedly to select “PLAY SET?,” then 
press   .
4
Set the time to start playback.
Press /  repeatedly to set the hour, then press   
. Use the procedure above to set the minutes.
5
Use the same procedure as in step 4 to set the time 
to stop playback.
6
Select the sound source.
Press /  repeatedly until the desired sound 
source appears, then press   .
7
Turn off the system.
Press  . The system automatically turns on 
before the preset time.
If the system is on at the preset time, the Play Timer 
will not play. Do not operate the system from the time 
the system turns on until the playback starts.
To check the setting
1
Press TIMER MENU .
2
Press 
/  repeatedly to select “TIMER SEL?,” and 
then press   .
3
Press 
/  repeatedly to select “PLAY SEL?,” and 
then press   .
To cancel the timer
Repeat the same procedure as above until “TIMER OFF?” 
appears in step 3, and then press   .
To change the setting
Start over from step 1.
Notes for the iPod/iPhone user
 Make sure the iPod/iPhone is not playing when using the Play 
Timer.
 The Play Timer may not be activated depending on the status of the 
connected iPod/iPhone.
Tip
The Play Timer setting remains as long as the setting is not cancelled 
manually.
Troubleshooting
1
Make sure the power cord and speaker cords are 
correctly and firmly connected.
2
Find your problem in the checklist below, and take 
the indicated corrective action.
If the issue persists, contact your nearest Sony dealer.
If the STANDBY indicator flashes
Immediately unplug the power cord, and check the 
following items.
 Are the + and  speaker cords short-circuited?
 Is anything blocking the ventilation holes of the 
system?
 Is the iPod/iPhone connector  short-circuited?
After the STANDBY indicator  stops flashing, 
reconnect the power cord, and turn on the system. If 
the issue persists, contact your nearest Sony dealer.
General
The demonstration appears in the display after 
plugging in the power cord even though the 
system is not turned on.
 Press DISPLAY  once while the system is off. The 
demonstration disappears.
The system does not turn on.
 Is the power cord plugged in?
The system has entered standby mode 
unexpectedly.
 This is not a malfunction. The system enters standby 
mode automatically in about 30 minutes when there is 
no operation or audio signal output. See “To turn off 
the automatic standby function.”
The clock setting or the Play Timer operation 
has been cancelled unexpectedly.
 If about a minute elapses with no operation, the clock 
setting or Play Timer setting is cancelled automatically. 
Perform the operation again from the beginning.
There is no sound.
 Are the + and  speaker cords short-circuited?
 Are you using only the supplied speakers?
 Is anything blocking the ventilation holes of the system?
 The specified station may have temporarily stopped 
broadcast.
Sound comes from one channel, or the left and 
right volumes are unbalanced.
 Place the speakers as symmetrically as possible.
 Connect only the supplied speakers.
Severe hum or noise.
 Move the system away from sources of noise.
 Connect the system to a different wall outlet.
 Install a noise filter (available separately) to the power 
cord.
“Reading” is displayed for an extended time, or 
it takes a long time before playback starts.
 The reading process can take a long time in the 
following cases.
 There are many folders or files on the USB device.
 The file structure is extremely complex.
 The memory capacity is excessive.
 The internal memory is fragmented.
Erroneous display
 Send the music data to the USB device again, as the 
data stored in the USB device may have been corrupted.
 The character codes that can be displayed by this 
system are numbers and alphabets only. Other 
characters are not displayed correctly.
The USB device is not recognized.
 Turn off the system and reconnect the USB device, then 
turn on the system.
 Check the information on the websites about 
compatible USB devices with URLs listed under 
“Playing a file of the USB device.”
 The USB device does not work properly. Refer to the 
USB device operation manual for how to deal with this 
problem.
Play does not start.
 Turn off the system and reconnect the USB device, then 
turn on the system.
 Check the information on the websites about 
compatible USB devices with URLs listed under 
“Playing a file of the USB device.”
 Press   to start playback.
Play does not start from the first track.
 Set the play mode to Normal Play mode.
Files cannot be played back.
 The audio file does not have the extension “.mp3,” 
“.wma” or “.m4a”.
 The data is not stored in MP3/WMA/AAC format.
 USB storage devices formatted with file systems other 
than FAT16 or FAT32 are unsupported.*
 If you use a partitioned USB storage device, only files 
on the first partition can be played.
 Files that are encrypted or protected by passwords, etc. 
cannot be played back.
*  This system supports FAT16 and FAT32, but some USB storage 
devices may not support all of these FAT. For details, see the 
operation manual of each USB storage device or contact the 
manufacturer.
Tuner
Severe hum or noise, or stations cannot be 
received. (“TUNED” or “STEREO” flashes on the 
display.)
 Connect the antenna properly.
 Find a location and an orientation that provide good 
reception, and then set up the antenna again.
 Keep the antennas away from the speaker cords and the 
power cord to avoid picking up noise.
 Turn off nearby electrical equipment.
DAB/DAB+ radio station is not received 
properly (CMT-MX550i only).
 Check all antenna connections, then perform the DAB 
Automatic Scan procedure (see “Reception of DAB/
DAB+ radio station”).
 The current DAB/DAB+ service may not be available. 
Press +/  to select a different service.
 If you have moved to another area, some services/
frequencies may have changed and you may not be able 
to tune into your usual broadcast. Perform the DAB 
Automatic Scan procedure to re-register the contents 
of broadcasts. (Performing this procedure clears all 
previously stored presets.)
To improve tuner reception
Turn off CD player power by using the system’s power 
management function. By default, CD player power is 
turned on.
Use buttons on the unit to turn off the CD player power.
1
Press FUNCTION  repeatedly to select the CD 
function.
2
Press   to turn off the system.
3
After “STANDBY” stops flashing, press DISPLAY  
to display the clock, and then press   while 
holding down 
 + , until “CD POWER OFF” 
appears.
With CD player power turned off, access time is 
increased. To turn on CD player power, repeat the 
procedure until “CD POWER ON” appears.
To reset the system to factory settings
If the system still does not operate properly, reset the 
system to factory settings.
Use buttons on the unit to reset the unit to its factory 
default settings.
1
Disconnect and reconnect the power cord, and then 
turn on the system.
2
While holding down ENTER , hold down   
until “RESET” appears.
All user-configured settings, such as preset radio 
stations, timer, and the clock, are deleted.
To turn off the automatic standby function
This system is equipped with an automatic standby 
function. With this function, the system enters standby 
mode automatically in about 30 minutes when there is no 
operation or audio signal output.
By default, the automatic standby function is turned on.
Use buttons on the unit to turn off the automatic standby 
function.
  Hold down   while the system is on, until 
“AUTO STBY OFF” appears.
To turn on the function, repeat the procedure until 
“AUTO STBY ON” appears.
Notes
 “AUTO STBY” appears in the display for 2 minutes before the 
system enters standby mode.
 The automatic standby function is invalid for the tuner function 
(FM/DAB), even when you have enabled it.
 The system may not enter standby mode automatically in the 
following cases;
 while an audio signal is being detected.
 during playback of audio tracks or files.
 while the preset Play Timer or Sleep Timer is in process.
Messages
CD Over : You have reached the end of the disc while 
pressing   during playback or pause.
Data Error : You tried to play an unplayable file on the 
USB device.
Error : The USB device could not be recognized or an 
unknown device is connected.
LOCKED : The disc tray does not open. Contact your 
nearest Sony dealer.
No Device : No USB device is connected or the 
connected USB device has been stopped.
No Disc : There is no disc in the player, or you have 
loaded a disc that cannot be played.
No Memory : The memory media which you have 
selected as playback source is not inserted in the USB 
device.
No Preset (DAB/DAB+ only) : There is no stored preset 
station.
No Service (DAB/DAB+ only) : There is no supported 
DAB/DAB+ broadcast in your country or region.
No Step : All of the programmed tracks have been 
erased.
No Text (DAB/DAB+ only) : There is no text information 
in the received service.
No Track : Playable file on the USB device is not loaded 
in the system.
Not in Use : You tried to perform a specific operation 
under conditions where that operation is prohibited.
Not Supported : An unsupported USB device is 
connected.
Push STOP! : You pressed PLAY MODE  during 
playback.
Step Full! : You tried to program more than 25 tracks or 
files (steps).
TIME NG! : The Play Timer start and end times are set to 
the same time.
Precautions
Discs that this system CAN play
 Audio CD
 CD-R/CD-RW (audio data/MP3 files)
Discs that this system CANNOT play
 CD-ROM
 CD-R/CD-RW other than those recorded in music CD 
format or MP3 format conforming to ISO9660 Level 
1/Level 2, Joliet
 CD-R/CD-RW recorded in multisession that have not 
ended by “closing the session”
 CD-R/CD-RW of poor recording quality, 
CD-R/CD-RW that have scratches or are dirty, 
or CD-R/CD-RW recorded with an incompatible 
recording device
 CD-R/CD-RW which is finalized incorrectly
 Discs containing files other than MPEG 1 Audio Layer-
3 (MP3) files
 Discs of non-standard shape (for example, heart, 
square, star)
 Discs that have adhesive tape, paper, or sticker attached 
to them
 Rental or used discs with attached seals where the glue 
extends beyond the seal
 Discs that have labels printed using ink that feels tacky 
when touched
Notes on discs
 Before playing, wipe the disc with a cleaning cloth from 
the center out to the edge.
 Do not clean discs with solvents, such as benzine, 
thinner, or commercially available cleaners or anti-
static spray intended for vinyl LPs.
 Do not expose discs to direct sunlight or heat sources 
such as hot air ducts, nor leave it in a car parked in 
direct sunlight.
On safety
 Completely disconnect the power cord (mains lead) 
from the wall outlet (mains) if it is not going to be used 
for an extended period of time. When unplugging the 
unit, always grip the plug. Never pull the cord itself.
 Should any solid object or liquid get into the system, 
unplug the system, and have it checked by qualified 
personnel before operating it again.
 The AC power cord can be changed only by a qualified 
service facility.
On placement
 Do not place the system in an inclined position or in 
locations that are extremely hot, cold, dusty, dirty, or 
humid or lacking adequate ventilation, or subject to 
vibration, direct sunlight or a bright light.
 Be careful when placing the unit or speakers on 
surfaces that have been specially treated (for example, 
with wax, oil, polish) as staining or discoloration of the 
surface may result.
 If the system is brought directly from a cold to a warm 
location or is placed in a very damp room, moisture 
may condense on the lens inside the CD player, and 
cause the system to malfunction. In this situation, 
remove the disc, and leave the system turned on for 
about an hour until the moisture evaporates.
On heat buildup
 Heat buildup on the unit during operation is normal 
and is not cause for alarm.
 Do not touch the cabinet if it has been used 
continuously at a high volume because the cabinet may 
have become hot. 
 Do not obstruct the ventilation holes.
On the speaker system
This speaker system is not magnetically shielded, and 
the picture on nearby TV sets may become magnetically 
distorted. In this situation, turn off the TV, wait 15 to 
30 minutes, and turn it back on. 
If there is no improvement, move the speakers far away 
from the TV.
Cleaning the cabinet
Clean this system with a soft cloth slightly moistened 
with a mild detergent solution. Do not use any type of 
abrasive pads, scouring powder, or solvents, such as 
thinner, benzine, or alcohol.
Specifications
Main unit
AUDIO POWER SPECIFICATIONS
POWER OUTPUT AND TOTAL HARMONIC DISTORTION:
(The United States model only)
With 6 ohm loads, both channels driven, from 120  10,000 Hz; rated 30 watts 
per channel minimum RMS power, with no more than 10% total harmonic 
distortion from 250 milliwatts to rated output.
Amplifier section
European model:
DIN power output (rated): 25 watts + 25 watts (6 ohms at 1 kHz, DIN)
Continuous RMS power output (reference): 30 watts + 30 watts (6 ohms at 
1 kHz, 10% THD)
Music power output (reference): 30 watts + 30 watts (6 ohms at 1 kHz, 10% 
THD)
Other models:
DIN power output (rated): 25 watts + 25 watts (6 ohms at 1 kHz, DIN)
Continuous RMS power output (reference): 30 watts + 30 watts (6 ohms at 
1 kHz, 10% THD)
Input
AUDIO IN (stereo mini jack): Sensitivity 700 mV, impedance 47 kilohms
Outputs
SPEAKERS: Accepts impedance of 6 ohms
CD player section
System: Compact disc and digital audio system
Laser Diode Properties
Emission Duration: Continuous
Laser Output*: Less than 44.6µW
* This output is the value measurement at a distance of 200mm from the 
objective lens surface on the Optical Pick-up Block with 7mm aperture.
Frequency response: 20 Hz  20 kHz
Signal-to-noise ratio: More than 90 dB
Dynamic range: More than 90 dB
Tuner section
FM tuner section:
FM stereo, FM superheterodyne tuner
Tuning range:
North American model: 87.5 MHz  108.0 MHz (100 kHz step)
Other models: 87.5 MHz  108.0 MHz (50 kHz step)
Antenna: FM lead antenna
Antenna terminals: 75 ohms unbalanced
Intermediate frequency: 10.7 MHz
DAB/DAB+ tuner section (CMT-MX550i only):
FM stereo, DAB/FM superheterodyne tuner
Frequency range*
Band-III: 174.928 (5A) MHz  239.200 (13F) MHz
* For details, see “DAB/DAB+ frequency table” below.
Antenna: DAB/FM lead antenna
Antenna terminal: 75 ohms, F female
DAB/DAB+ frequency table (Band-III)
Frequency
Label
Frequency
Label
174.928 MHz
5A
209.936 MHz
10A
176.640 MHz
5B
211.648 MHz
10B
178.352 MHz
5C
213.360 MHz
10C
180.064 MHz
5D
215.072 MHz
10D
181.936 MHz
6A
216.928 MHz
11A
183.648 MHz
6B
218.640 MHz
11B
185.360 MHz
6C
220.352 MHz
11C
187.072 MHz
6D
222.064 MHz
11D
188.928 MHz
7A
223.936 MHz
12A
190.640 MHz
7B
225.648 MHz
12B
192.352 MHz
7C
227.360 MHz
12C
194.064 MHz
7D
229.072 MHz
12D
195.936 MHz
8A
230.784 MHz
13A
197.648 MHz
8B
232.496 MHz
13B
199.360 MHz
8C
234.208 MHz
13C
201.072 MHz
8D
235.776 MHz
13D
202.928 MHz
9A
237.488 MHz
13E
204.640 MHz
9B
239.200 MHz
13F
206.352 MHz
9C
208.064 MHz
9D
* Frequencies are displayed to two decimal places on this system.
iPod/iPhone section
Compatible iPod/iPhone models:
 iPod touch 2nd generation
 iPod touch 1st generation
 iPod classic 120 GB, 160 GB (2009)
 iPod classic 160 GB (2007)
 iPod classic 80 GB
 iPod nano 5th generation (video camera) 
 iPod nano 4th generation (video) 
 iPod nano 3rd generation (video) 
 iPod nano 2nd generation (aluminum) 
 iPod nano 1st generation
 iPod 5th generation (video)
 iPod 4th generation (color display) 
 iPod 4th generation
 iPod mini
 iPhone
 iPhone 3G
 iPhone 3GS
USB section (except for North American model)
Supported bit rate:
MP3 (MPEG 1 Audio Layer-3): 32 kbps  320 kbps, VBR
WMA: 48 kbps  192 kbps, VBR
AAC: 48 kbps  320 kbps
Sampling frequencies:
MP3 (MPEG 1 Audio Layer-3): 32/44.1/48 kHz
WMA: 44.1 kHz
AAC: 44.1 kHz
 (USB) port: Type A, maximum current 500 mA
Speaker
Speaker system: 2 way speaker system, Bass reflex
Speaker units:
Woofer 100 mm, cone type
Tweeter 40 mm, cone type
Rated impedance: 6 ohms
Dimensions (W/H/D):
North American model: Approx. 140 mm × 240 mm × 200 mm
Other models: Approx. 150 mm × 240 mm × 220 mm
Mass: Approx. 2.0 kg net per speaker 
General
Power requirements:
North American model: AC 120 V, 60 Hz
Other models: AC 220 V  240 V, 50/60 Hz
Power consumption: 33 watts
Dimensions (W/H/D) (excl. speakers): 
Approx. 309 mm × 122 mm × 247 mm
Mass (excl. speakers): Approx. 2.9 kg
Supplied accessories: Remote Commander (1), R6 (Size AA) batteries (2), FM 
lead antenna (1) (CMT-MX500i), DAB/FM lead antenna (2) (CMT-MX550i), 
Speaker cords (2) (except for North American model), Speaker pads (8), Dock 
Adapters for iPhone models (1 set)
Design and specifications are subject to change without notice.
 Standby power consumption: 0.5 W
 Halogenated flame retardants are not used in the certain printed 
wiring boards.
The remote does not function.
 Remove any obstacles between the remote and the 
remote sensor  on the unit, and position the unit 
away from fluorescent lights.
 Point the remote at the system’s sensor.
 Move the remote closer to the system.
The STANDBY indicator 
 remains lit after 
unplugging the power cord.
 The STANDBY indicator  may not turn off 
immediately after unplugging the power cord. The 
indicator will turn off after about 40 seconds. This is not 
a malfunction.
CD/MP3 player
The sound skips, or the disc will not play.
 Wipe the disc clean, and replace it.
 Move the system to a location away from vibration (for 
example, on top of a stable stand).
 Move the speakers away from the system, or place them 
on separate stands. At high volume, speaker vibration 
may cause the sound to skip.
Play does not start from the first track.
 Return to Normal Play by pressing PLAY MODE  
repeatedly until both “PGM” and “SHUF” disappear.
Starting playback takes more time than usual.
 The following discs can increase the time it takes to 
start playback;
 a disc recorded with a complicated tree structure.
 a disc recorded in multisession mode.
 a disc that has not been finalized (a disc to which data 
can be added).
 a disc that has many folders.
iPod/iPhone
There is no sound.
 Make sure the iPod/iPhone is connected securely.
 Make sure the iPod/iPhone is playing music.
 Adjust the volume.
The sound is distorted.
 Make sure the iPod/iPhone is connected securely.
 Turn down the volume.
 Set the “EQ” setting of the iPod/iPhone to “Off” or 
“Flat.”
The iPod/iPhone does not function.
 Make sure the iPod/iPhone is connected securely.
 Make sure the iPod/iPhone is updated with the latest 
software. If not, update the iPod/iPhone before using 
with the system.
 Because the operation of the system and the iPod/
iPhone are different, you may not operate the iPod/
iPhone using buttons on the remote or unit. In this 
case, use the control buttons on the iPod/iPhone.
The iPod/iPhone cannot be charged.
 Make sure the iPod/iPhone is connected securely.
 You can use the system as a battery charger for iPod/
iPhone only when the system is on.
The ring volume of the iPhone does not 
change.
 Adjust the ring volume on the iPhone.
USB device (except for North American 
model)
The connected iPod/iPhone or USB device is 
not being charged, when both are connected at 
the same time.
 You cannot charge an iPod/iPhone and the USB device 
at the same time.
Are you using a supported USB device?
 If you connect an unsupported USB device, the 
following problems may occur. Check the information 
on the websites about compatible USB devices with 
URLs listed under “Playing a file of the USB device.”
 The USB device is not recognized.
 File or folder names are not displayed on this system.
 Playback is not possible.
 The sound skips.
 There is noise.
 A distorted sound is output.
“Over Current!” appears.
 A problem has been detected with the level of electrical 
current from the   (USB) port . Turn off the system 
and remove the USB device from the   (USB) port 
. Make sure there is no problem with the USB device. 
If this display pattern persists, contact your nearest 
Sony dealer.
There is no sound.
 The USB device is not connected correctly. Turn off the 
system, then reconnect the USB device.
There is noise, skipping, or distorted sound.
 Turn off the system, then reconnect the USB device.
 The music data itself contains noise, or the sound is 
distorted. Noise may have been entered when creating 
music data due to the conditions of the computer. 
Create the music data again.
 The bit rate used when encoding the files was low. Send 
files encoded with higher bit rates to the USB device.