Sony HTSS380 User Manual

Page of 108
45
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If color irregularity is observed 
again...
Place the speaker further away from the TV 
set.
If howling occurs
Reposition the speakers or turn down the 
volume on the receiver.
On cleaning
• Clean the cabinet, panel, and controls with a 
soft dry cloth. Do not use any type of 
abrasive pad, scouring powder, scrubbing 
brush or sponge.
• If it is stained with oil or fingerprints, breath 
on the surface and wipe it with soft dry cloth.
If you have any questions or problems 
concerning your receiver, please consult your 
nearest Sony dealer.
Troubleshooting
If you experience any of the following 
difficulties while using the receiver, use this 
troubleshooting guide to help you remedy the 
problem. Should any problem persist, consult 
your nearest Sony dealer. Note that if service 
personnel changes some parts during repair, 
these parts may be retained.
The receiver is turned off 
automatically.
• “AUTO STBY” is set to “STBY ON” 
• The sleep timer function is working (page 
Dolby Digital or DTS multi channel 
sound is not reproduced.
• Check that the DVD, etc. you are playing 
is recorded in Dolby Digital or DTS 
format.
• When connecting the DVD player, etc., to 
the digital input jacks of this receiver, 
check the audio output setting of the 
connected equipment.
• Use the TV menu to set the Speaker 
Setting to Audio System.
• Make sure “CTRL HDMI” is set to 
“CTRL OFF” in HDMI menu.
The surround effect cannot be 
obtained.
• Make sure you have selected the sound 
field for movie or music mode (page 33).
• Sound fields do not function when DTS-
HD Master Audio, DTS-HD High 
Resolution Audio or Dolby TrueHD with 
sampling frequency of more than 48 kHz 
are being received.
There is no sound, or only a very low 
level sound is heard from the specified 
speakers.
• Make sure you have connected to both the 
L and R jacks of an analog equipment, 
analog equipment requires both L and R 
jack connections. Use an audio cord (not 
supplied).
• Check that the speakers are connected 
securely.
• Check that the subwoofer is connected 
correctly and securely.
• Adjust the speaker level (page 41).
Power
Sound
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