Panasonic SC-DK20 User Manual

Page of 64
References
RQT6345
56
The picture on the TV disappears
or stripes appear on the screen.
The location and orientation of the antenna are incorrect. If you are using an indoor antenna,
change to an outdoor antenna.
The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from the unit.
Noise is heard.
The stereo indicator flickers or
doesn’t light.
Sound is distorted.
A beat sound is heard.
A low hum is heard during AM
broadcasts.
Use an outdoor antenna. 
7
Turn the TV off or separate it from the unit.
Separate the antenna from other cables and cords.
No sound.
Sound stops.
Sound is unfixed, reversed or
comes from one speaker only.
Humming heard during play.
“ERROR” is displayed.
“– –:– –” appears on the display.
“F61” is displayed.
The display starts up even after
the unit is turned off.
“DTS NO AUDIO” is displayed.
“DTS CD” is displayed.
“DVD U11” is displayed.
“DVD H
MM
” is displayed.
(
MM 
will be numbers.)
Turn the volume up.
The speaker cables may be shorted. Turn the unit off, check and correct the connections and turn
the unit on. 
8
Switch off the unit, determine and correct the cause of the problem, then switch the unit on. Causes
include shorting of the positive and negative speaker wires, straining of the speakers through
excessive volume or power, and using the unit in a hot environment. 
8
Check the speaker connections. 
8
An AC power supply cord or fluorescent light is near the cables. Keep other appliances and cords
away from this unit’s cables.
If possible in your area, turn the AC power supply cord’s plug or connector over to reverse the
plug’s polarity.
Incorrect operation performed. Read the instructions and try again.
You plugged the power supply cord in for the first time or there was a power failure recently.
Set the time. 
#
Check and correct the speaker cords connection.
If this does not fix the problem, there is a power supply problem. Consult the dealer.
The demonstration feature (DEMO) is on. Turn it off if it is not required. 
#
This unit is unable to decode DTS signals.
This unit is unable to decode DTS signals.
This disc is dirty. Wipe it with a soft cloth.
A problem has occurred. Turn the unit off and unplug the AC power supply cord. Wait a moment
and then plug the cord in and turn on the unit again. If the unit is still not working correctly, consult
your dealer.
Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the
chart do not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web
site (http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized
Servicentre closest to you.
Reference pages are shown as black circled numbers 
8
.
Common Problems
Using the cassette deck
Listening to the radio
When there is a television set nearby
Poor quality sound.
Recording is not possible.
Clean the heads. 
)
If the erasure prevention tabs have been removed, cover the holes with adhesive tape. 
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