Panasonic SC-AKX18 User Manual

Page of 20
Confidential 
Until:  
9 May 2014
19
R
Q
T9899
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in 
materials or workmanship, Panasonic Corporation of North 
America (referred to as “the warrantor”) will, for the length of 
the period indicated on the chart below, which starts with the 
date of original purchase (“warranty period”), at its option 
either (a) repair your product with new or refurbished parts, 
(b) replace it with a new or a refurbished equivalent value 
product, or (c) refund your purchase price. The decision to 
repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for 
labor. During the “Parts” warranty period, there will be no 
charge for parts. This Limited Warranty excludes both parts 
and labor for non-rechargeable batteries, antennas, and 
cosmetic parts (cabinet). This warranty only applies to 
products purchased and serviced in the United States. This 
warranty is extended only to the original purchaser of a new 
product which was not sold “as is”.
Mail-In Service -- 
Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status 
visit our Web Site at www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied 
accessories listed in the Owner's Manual, and send it prepaid, 
adequately insured and packed well in a carton box.
When shipping Lithium Ion batteries please visit our Web Site
at www.panasonic.com/BatteryHandling as Panasonic is
committed to providing the most up to date information. 
Include a letter detailing the complaint, a return address and 
provide a daytime phone number where you can be reached. 
A valid registered receipt is required under the Limited 
Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, 
THE PURCHASER WILL BE REQUIRED TO FURNISH A 
SALES RECEIPT/PROOF OF PURCHASE INDICATING 
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF 
PURCHASE. CUSTOMER WILL BE CHARGED FOR THE 
REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF 
OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in 
materials or workmanship, and DOES NOT COVER normal 
wear and tear or cosmetic damage. The warranty ALSO 
DOES NOT COVER damages which occurred in shipment, or 
failures which are caused by products not supplied by the 
warrantor, or failures which result from accidents, misuse, 
abuse, neglect, mishandling, misapplication, alteration, faulty 
installation, set-up adjustments, misadjustment of consumer 
controls, improper maintenance, power line surge, lightning 
damage, modification, introduction of sand, humidity or 
liquids, commercial use such as hotel, office, restaurant, or 
other business or rental use of the product, or service by 
anyone other than a Factory Service Center or other 
Authorized Servicer, or damage that is attributable to acts of 
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS 
LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE 
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF 
THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to 
and from the servicer, loss of or damage to media or images, 
data or other memory or recorded content. The items listed 
are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING 
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO 
THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of 
incidental or consequential damages, or limitations on how 
long an implied warranty lasts, so the exclusions may not 
apply to you.
This warranty gives you specific legal rights and you may also 
have other rights which vary from state to state. If a problem 
with this product develops during or after the warranty period, 
you may contact your dealer or Service Center. If the problem 
is not handled to your satisfaction, then write to the 
warrantor’s Consumer Affairs Department at the addresses 
listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY 
THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
As of April 2014
Product or Part Name
Parts
Labor
CD Stereo System
1 Year
1 Year
All included Accessories (Except 
Non-Rechargeable Batteries)
90 Days
Not 
Applicable
Only Non-Rechargeable Batteries
10 Days
Not 
Applicable
Customer Services Directory (United States)
Obtain Product Information and Operating Assistance; 
locate your nearest Dealer or Service Center; purchase 
Parts and Accessories; or make Customer Service and 
Literature requests by visiting our Web Site at: 
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 
1-877-833-8855
Accessory Purchases (United States)
Purchase Parts, Accessories and Owner’s Manual online for 
all Panasonic Products by visiting our Web Site at: 
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
npcparts@us.panasonic.com
You may also contact us directly at: 
1-800-237-9080 (Fax Only) 
(Monday-Friday 9am-9pm EST) 
Panasonic National Parts Center 
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, and American 
Express.)
For hearing or speech impaired TTY users, TTY: 
1-866-605-1277
SC-AKX18 P RQT9899-P EN.fm  Page 19  Monday, April 14, 2014  10:41 AM
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