Insignia NS-PLTPSP13 Leaflet
V2 ENGLISH 14-0487
TROUBLESHOOTING
SPECIFICATIONS
Visit www.insigniaproducts.com for details.
ONE-YEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
CONTACT INSIGNIA:
For customer service, call 877-467-4289 (U.S. and Canada) or
01-800-926-3000 (Mexico)
www.insigniaproducts.com
01-800-926-3000 (Mexico)
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China
Problem:
No power.
No power.
No sound.
Sound plays only out of one
speaker.
speaker.
Poor sound quality.
Solution:
• Make sure that the computer or
• Make sure that the computer or
netbook is turned on and the USB
connector is plugged in correctly.
connector is plugged in correctly.
• Make sure that the speakers are
getting power. Check above steps.
• Make sure that all cables are securely
plugged into the correct jacks; the
speaker jack is used for the audio
source and the USB jack is for speaker
power only. The USB jack will not
provide the sound signal.
speaker jack is used for the audio
source and the USB jack is for speaker
power only. The USB jack will not
provide the sound signal.
• Make sure that the speakers are
connected to the audio/line output
jack from your computer sound card.
This jack is usually green.
jack from your computer sound card.
This jack is usually green.
• Make sure that your sound source is
playing and the volume is turned up
and not muted.
and not muted.
• Try connecting the speakers to a
different sound source to verify if the
issue is with the speakers or the sound
source.
issue is with the speakers or the sound
source.
• Make sure the cables are not broken or
damaged.
• Adjust the volume balance setting on
the sound source until it is centered.
• Make sure the connectors are inserted
fully at the sound source and at the
speakers themselves.
speakers themselves.
• Make sure that all cables are securely
plugged into the correct jacks.
• Make sure the cables are not broken or
damaged.
• Adjust the audio settings on the sound
source (i.e. computer, MP3 player,
smartphone).
smartphone).
NS-PLTPSP13_NS-PLTPSP13-C_14-0487_QSG_V2_EN.ai 2 5/13/2014 9:29:54 PM