Novatel DL-V3 User Manual

Firmware upgrades are firmware releases, which increase basic functionality of the receiver from one 
model to a higher level model type. When available, upgrades may be purchased at a price, which is 
the difference between the two model types on the current NovAtel GPS Price List plus a nominal 
service charge.

Please refer to the OEMV Family Installation and Operation User Manual for instructions on how to 
use the WinLoad program to upgrade your PDC, PIC or OEMV-3 card.

Model upgrades are accomplished through NovAtel authorized dealers.

Contact your local NovAtel dealer first for more information. To locate a dealer in your area or if the 
problem is not resolved, contact NovAtel Inc. directly using one of the following methods:

Call the NovAtel GPS Hotline at 1-800-NOVATEL (U.S. & Canada), or 403-295-4900 (international)

Fax: 403-295-4901

E-mail: 

support@novatel.com

Website: 

Write: NovAtel Inc., Customer Service Dept., 1120 - 68 Avenue NE, Calgary, AB., Canada, T2E 8S5

 Before contacting NovAtel Customer Service regarding software concerns, please do the 

following: 

1. Issue a FRESET command

2. Log the following data to a file on your PC/laptop for 30 minutes

RXSTATUSB

once

RAWEPHEMB onchanged
RANGEB

ontime 1

BESTPOSB

ontime 1

RXCONFIGA

once

VERSIONB

once

3. Send the file containing the logs to NovAtel Customer Service, using either the NovAtel ftp 

site at 

ftp://ftp.novatel.com/incoming

 or the 

 e-mail address.