Westinghouse WD60MB2240 User Manual

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If your TV does not operate normally or cannot be turned on, please check 
the following troubleshooting questions. Remember also to check any other 
connected electronic device, such as DVD or Blu-ray player to pinpoint the 
problem. If the TV still fails to operate normally, please contact technical support.
The TV does not operate properly
The TV does not respond 
when pressing any 
buttons
 The TV may freeze up during use. Disconnect the power 
cord from the power socket for a few minutes. Reconnect the 
power cord and try to operate it again as usual.
TV cannot be switched on
 Check that the TV is connected to the power supply.
 Make sure all connected AV devices are switched off before 
switching on your TV.
The remote control does 
not work
 Check to see if there are any objects between the TV and the 
remote control causing an obstruction. Ensure that you are 
pointing the remote control directly at the TV.
 Ensure that the batteries are installed with the correct polarity 
””""
 Install new batteries. 
Power is suddenly turned 
off
 Check the power of the TV. The power supply maybe 
interrupted.
 Check if the sleep timer is set.
 Check whether the Auto Standby is activated. 
The video function does not work
No picture & No Sound
 Check whether the TV is switched on.
 Try another channel. The problem may be caused by the 
broadcaster.
Picture appears slowly 
after switching on
 This is normal; the image is muted during the TV startup 
process. Please contact your service centre if the picture has 
No or poor color or poor 
picture
 Adjust the settings in the PICTURE menu.
 Try another channel. The problem may be caused by the 
broadcaster.
 Check if video cables are connected properly.
Horizontal/Vertical bar or 
picture shaking
 Check for local interference such as an electrical appliance 
or power tool.
Poor reception on some 
channels
 The station or cable channel may be experiencing problems; 
tune to another station.
 Station signal may be weak, reposition the antenna for better 
reception.
 Check for sources of possible interference.
Lines or streaks in 
pictures
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No pictures when 
connecting HDMI
 Check if the input source is HDMI1/HDMI2/HDMI3.
Pictures appear in wrong 
ratio
 Adjust the Aspect Ratio settings in the SETUP menu or press 
the ASPECT button on the remote control.
TROUBLESHOOTING