Kenmore 153.33204 User Manual

Page of 36
31
TROUBLESHOOTING GUIDELINES
These guidelines should be used by a qualifi ed service agent. Call Sears Service at 1-800-4-MY-HOME
®
 (1-800-469-4663)
for assistance. Inform the associate that this is a “Flammable Vapor Ignition Resistant” Product.
#
LED STATUS
PROBLEM
SOLUTION
7
8
9
The gas control valve has detected 
a problem with the gas valve driver 
circuit, internal microprocessor, or 
other internal circuits.
1  Turn the power off for 10-20 seconds then on again to 
clear these error codes.
2  If any of these error codes persist or cannot be cleared 
- replace the gas control valve.
10
The gas control valve has sensed 
main burner fl ame out of proper 
sequence.
1  Turn the power off for 10-20 seconds then on again to 
clear these error codes.
2  Replace the gas control valve if this error code persists.
11
The gas control valve has detected 
excessive water temperature in the 
tank and has activated the ECO 
(energy cut off) high temperature 
limit.
1  Turn the power off for 10-20 seconds then on again to 
clear these error codes.
2  Replace the gas control valve if the error code persists.
12
The gas control valve has detected 
that one or both of the temperature 
adjust buttons are stuck.
1  Press and release both temperature adjust buttons 
several times - cycle water heater power off and on.
2  Replace the gas control valve if the error code persists.
13
The gas control valve has detected 
the water temperature sensor 
(located in the control valve's 
immersion probe) is either open or 
shorted.
1  Turn the power off for 10-20 seconds then on again to 
clear these error codes.
2  Replace the gas control valve if the error code persists.
14
The gas control valve has detected 
the FV (fl ammable vapor) sensor is 
either open or shorted.
1  Ensure all FV sensor wiring is correct and the igniter 
assembly plug and socket connections on the bottom 
of the gas control valve are making good contact.
2  Replace the FV sensor.
15
The gas control valve has detected 
the presence of fl ammable vapors 
from the FV (fl ammable vapor) 
sensor.
1  Do not touch any electrical switch, do not use any 
phone in your building, and do not try to light any 
appliance.
2  Smell around the water heater to ensure there are no 
gas leaks at the gas control valve, in the supply gas 
line(s), or any other type of fl ammable vapor(s) in the 
area.
3  Carefully inspect the area surrounding the water heater 
for any substances such as gasoline, paint, paint 
thinners, varnish, or cleaners that could emit fl ammable 
vapors. Remove anything that can potentially emit 
fl ammable vapors from the area and store it properly in 
a different location.
4  Call the technical information support phone number 
shown on the water heater labeling for further 
assistance.
16
The gas control valve has detected 
the air pressure switch circuit is 
opening repeatedly during one 
heating cycle.
LDO (Lint, Dust, and Oil) lockout 
condition.
1  On models equipped with a dilution air intake screen on 
the blower assembly - check/clean this screen.
2  On models equipped with a combustion air intake 
screen on the base ring (bottom) of the water heater - 
check/clean the screen.
3  Ensure intake air screen(s) on models so equipped are 
not obstructed.