Toshiba U600D User Manual

Page of 220
User ’s Manual
9-17
Troubleshooting
Problem
Procedure
No sound is heard
Check the software volume settings.
Make sure the headphone connection is secure.
If problems persist, contact your dealer.
Sound system
Refer also to documentation for your audio devices.
External Monitor
Refer also to Chapter 8, 
, and to your monitor’s documentation.
Problem
Procedure
Monitor does not 
turn on
Make sure that the external monitor’s power 
switch is on. Confirm that the external monitor’s 
power cable is plugged into a working power 
outlet.
No display
Try adjusting the contrast and brightness controls 
on the external monitor.
Press hot keys Fn + F5 to change the display 
priority and make sure it is not set for the internal 
display.
Display error occurs
Check that the cable connecting the external 
monitor to the computer is attached firmly.
If problems persist, contact your dealer.
Modem
Problem
Procedure
Communication 
software can’t 
initialize modem
Make sure the computer’s internal modem 
settings are correct. Refer to Phone and Modem 
Properties in the Control Panel.
You can hear a dial 
tone but can’t make 
a call
If the call is going through a PBX machine, make 
sure the communication application’s tone dial 
detection feature is disabled.
You can also use the ATX command.
You place a call, but 
a connection can’t 
be made
Make sure the settings are correct in your 
communications application.
After making a call 
you can’t hear a ring
Make sure the tone or pulse selection in your 
communications application is set correctly.
You can also use the ATD command.