Faber M1600 User Manual

Page of 127
 
Genie Monochrome Series-GigE Vision Camera 
Troubleshooting    105 
GigE Server Warning Example 2: Subnet Mask or IP error  
The screenshot below shows that the Genie device is not accessible. This IP error is an example of the Genie being 
assigned a persistent IP address with an incorrect subnet mask.  
 
•  This example error was made using the DALSA Network Configuration tool, where the Genie was set to 
Persistent IP mode with an incorrect subnet mask.  
•  Once the incorrect setting was applied, the Genie was not accessible to the Network Configuration tool or any 
application.  
•  The DALSA Network Configuration tool provides a device recovery function to force the Genie back to LLA 
mode. See 
"
" on page 82
.  
•  An alternative solution is to change IP address of the NIC to match the camera subnet. This might be preferable 
if a DHCP server is running on this segment (as the Recovery process requires the NIC to be in LLA mode).  
 
GigE Server Warning Example 3: Filter Driver (CorSnid) Disabled 
The screenshot below shows that the Genie device was found but there is an issue with the filter driver (CorSnid). 
Such problems occur because the filter driver has become disabled or never installed correctly.  
 
•  Verify that the Filter driver is enabled in the properties for the NIC used with Genie. The screenshot below 
shows a typical installation.