Faber M1600 User Manual

Page of 127
114    Troubleshooting 
Genie Monochrome Series-GigE Vision Camera 
Camera Exposure Issues 
No camera exposure when expected. 
•  Verify by using the camera in free-running mode. Do not use external trigger mode when testing a camera 
setup.  
•  If using free-running mode, verify that the exposure period is set to the maximum possible for the set frame 
rate.  
•  Load factory default from the Power-up Configuration in CamExpert. This will reset the camera to its 
nominal acquisition rate. 
 
Camera is functional but frame rate is lower than expected. 
•  Verify Ethernet link speed. If the LAN connection is limited to 100 Mbps, the monochrome Genie frame 
rate maximum will be around 30 fps for a 640x480 exposure. Higher resolution Genie models would have 
even lower frame rates without a Gigabit Ethernet connection.  
•  If using an external trigger, verify the trigger source rate and Genie parameters such as trigger to exposure 
delay.  
•  Verify the exposure mode type is Synchronous, not Reset mode. (See 
"
" on page 
46
). 
 
Camera is functional, frame rate is as expected, but image is black. 
•  Verify that the lens iris is open. 
•  Aim the Genie at a bright light source. 
•  Check that the programmed exposure duration is not too short or set it to maximum. See  
.  
•  Using CamExpert set the Genie to output its internal pattern generator. This step is typically done for any 
camera installation to quickly verify the Genie and its software package.