Sony 3-869-888-16 (1) User Manual

178

Miscellaneous

• Do not change settings from both the NSR unit and RealShot Manager 

Controller at the same time.

• When registering multiple cameras at once, an error message appears if any of 

the settings are configured improperly. Only the cameras configured correctly 
will be registered. Cameras that have not been configured correctly will 
reappear on the list, so you will need to register them again.

• If you change the mount angle of a camera after configuring a motion 

detection area with the NSR, the motion detection area does not change 
accordingly. You must reconfigure the motion detection area.

• You cannot use quotation marks (“) when naming a preset, but you can name 

a preset using only spaces. Be aware, however, that presets named using only 
spaces appear as if they have not been configured when displayed.

• When you change the mount angle (from 90 degrees to 270 degrees for 

example) in the “Main” settings of the “Camera” screen, the aspect ratios of 
preview images that appear when searching for and exporting recorded 
images do not display correctly. The aspect ratios display correctly, however, 
when the recorded images are played back or when the exported movies or 
still images are stored on media.

• When you add a camera and assign it to a monitor window displaying images 

with a “No Camera” status under the default monitor layout, the display does 
not automatically switch over to the images from the assigned camera. To 
display the images from the assigned camera in the monitor window, switch 
the monitor layout.

• Even when “Send Still Image” is selected as an action setting under “Report 

By Mail,” still images will not be attached in the following cases.
- Video codec for the camera sending the still image is not set to JPEG
- Masking is configured on the camera sending the still image
- Still image capture failed due to high processing load

• When you click [Register] during multiple camera registration, a message 

indicating that registration is in progress appears along with a [Cancel] button. 
The [Cancel] button is not for cancelling camera registration mid-progress. If 
an error occurs while registration is in progress, the [Cancel] button is used to 
close the message window. It is not used under normal circumstances.

• When editing and saving user settings in the Configuration window, reenter 

the password even if you do not wish to change it. When the password is saved 
correctly, the password text box appears empty. Be aware that this does not 
signify a “no password” status.

• During multiple camera registration, an error message may appear while 

configuring camera settings. This may mean that you have not set a user name 
or password, so be sure to confirm.

• When a PAL camera is connected to the SNT-V704, the maximum resolution 

on the “Main” screen is shown as “720 × 480,” but this corresponds to “720 × 
576” on the SNT-V704.

• With a PAL camera, the position of a motion detection area may shift. Make 

sure to configure the motion detection area before using motion detection.

• When the system alert detects a VIDEO LOSS, the event is recorded in the 

System Log. You cannot confirm the camera for which the VIDEO LOSS 
occurred by name with the System Log. To confirm the camera name, open 
the corresponding log record in the Alarm Log.

• The NSR does not include a function to format CD/DVD media to be used for 

exporting or a function to make them blank. Use media that is already blank.