Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Managing phone features 

79

Adding abbreviated dialing lists 

Abbreviated dialing is sometimes called speed dialing. It allows you to dial a short 
code in place of an extension or phone number.

When you dial abbreviated-dialing codes or press abbreviated-dialing buttons, you 
access stored numbers from special lists. These lists can be personal (a list of 
numbers for an individual phone), group (a department-wide list), system (a 
system-wide list), or enhanced numbers (allows for a longer list of numbers). The 
version and type of your system determine which lists are available and how many 
entries you can have on each list.

You can designate all group-number lists, system-number lists, and 
enhanced-number lists as “privileged.” Calls automatically dialed from a 
privileged list are completed without class of restriction (COR) or facility 

whisp-act

Whisper 
Page 
Activation

Whisper Page Activation: allows a user to 
make and receive whisper pages. A 
whisper page is an announcement sent to 
another extension who is active on a call 
where only the person on the extension 
hears the announcement; any other parties 
on the call cannot hear the announcement. 

The user must have a class of restriction 
(COR) that allows intraswitch calling to 
use whisper paging.

whisp-anbk

Answerback

Whisper Page Answerback: allows a user 
who received a whisper page to respond to 
the user who sent the page.

whisp-off

Whisper 
Page Off

Deactivate Whisper Paging: blocks other 
users from sending whisper pages to this 
phone.

work-code

Work Code

Call Work Code: allows an ACD agent 
after pressing “work-code” to send up to 
16 digits (using the dial pad) to CMS.

1 per 
station